Assistant Store Manager: Lead Sales & Customer Impact

Amplifon; Tweed Heads South; Presencial; AUD 40.000 - 50.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Bonus scheme

Free hearing aids for you

Staff discounts

Employee assistance program

Descripción de la vacante

Amplifon Australia is seeking a retail sales team member to support reaching store targets and assist the Store Manager. You will engage customers in shopping centres, promote free 5-minute hearing checks, and build rapport with new and existing customers.

The role requires enthusiasm, strong communication, weekend availability, and a customer-focused approach. Comprehensive training and bonus incentives are provided.

Formación

• Previous, demonstrable experience in customer service, sales or administration.
• Excellent communication skills, written and verbal.
• Outgoing, energetic personality with customer engagement skills.

Responsabilidades

• Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check.
• Build a rapport with new customers and enhance relationships with existing customers.
• Explain hearing results and recommend the next steps to customers
• Reconnecting with previous customers or new leads via phone-based communication.
• Customer database administration, including database management, stock control and invoicing
• Ensuring accurate compliance and high attention to detail with industry reporting requirements
• Contributing to store targets and KPIs.
• Assist Store Manager in motivating a team of retail associates to consistently provide outstanding customer service

Conocimientos

Customer service

Sales

Administration

Communication

CRM

Herramientas

CRM

Descripción del empleo

Amplifon Australia is seeking a retail sales team member to support reaching store targets and assist the Store Manager. You will engage customers in shopping centres, promote free 5-minute hearing checks, and build rapport with new and existing customers.

The role requires enthusiasm, strong communication, weekend availability, and a customer-focused approach. Comprehensive training and bonus incentives are provided.