Store Manager: Growth, Bonus & Training

Hanaro Mart; Strathpine; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Performance-based bonus

Training and professional development

Opportunities to progress within a **g

Job summary

Hanaro Mart, a growing Asian grocery retailer, is seeking a positive, hands-on Store Manager to lead our Strathpine team. This role suits an experienced Assistant Store Manager, Department Manager or Store Manager who enjoys people, service and improving store performance.

The Store Manager will oversee day-to-day operations, deliver excellent customer service, manage stock and labour costs, and work with regional and head-office teams to hit store targets.

Qualifications

• Hands-on leadership and team coaching on the shop floor.
• Strong customer service and problem-solving skills.
• Good organisational and time-management skills.
• Confidence working in a busy retail environment.
• Clear communication and interpersonal skills.
• Availability to work a flexible retail roster, including weekends when required.
• Experience in grocery retail, fresh food, stock control or an Asian supermarket environment will be highly regarded.
• Korean and English language skills are highly regarded but are not essential for the right candidate.

Responsibilities

• Lead, support and motivate a team of approximately 5–10 employees
• Deliver friendly and professional customer service
• Coordinate daily store operations, team duties and staff performance
• Manage stock ordering, receiving, replenishment and stock control
• Maintain high standards of store presentation, cleanliness and organisation
• Monitor sales, labour costs, stock loss and other store performance indicators
• Support promotional activities and visual merchandising
• Respond professionally to customer enquiries and resolve complaints
• Ensure compliance with company policies, food safety and workplace health and safety requirements
• Work closely with regional management and head office to achieve store targets

Skills

Hands-on leadership

Customer service

Organisational skills

Time management

Communication

Job description

Hanaro Mart, a growing Asian grocery retailer, is seeking a positive, hands-on Store Manager to lead our Strathpine team. This role suits an experienced Assistant Store Manager, Department Manager or Store Manager who enjoys people, service and improving store performance.

The Store Manager will oversee day-to-day operations, deliver excellent customer service, manage stock and labour costs, and work with regional and head-office teams to hit store targets.