Store Manager (Fish and Chips)

Ashimani Pty ltd; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Ashimani Pty Ltd is seeking an experienced Store Manager / General Manager to take full day-to-day control of an established fish & chip takeaway in Templestowe, VIC. This long-term leadership role offers autonomy and the chance to own operations once you are up to speed.

You will oversee day-to-day store operations, lead the team, manage rosters, recruit and train staff, control labour and food costs, ensure food quality, and handle customer service and stock management in a high-volume setting.

Qualifications

• Proven hospitality management experience.
• Strong leadership and people-management skills.
• Strong customer service ability.
• Experience controlling labour and food costs.
• Experience with stock management and ordering.
• Confidence recruiting and training employees.
• Strong problem-solving ability.
• Ability to remain calm during high-volume service.

Responsibilities

• Day-to-day operation of the store
• Leading and managing the entire team
• Staff rosters and labour control
• Recruiting, training and managing staff
• Managing staff performance and accountability
• Food quality and consistency
• Customer service and complaint resolution
• Stock ordering and stock control
• Food cost and portion control

Skills

Hospitality management

Leadership

Customer service

Labour cost control

Stock management

Staff recruitment

Problem solving

Calm under pressure

Job description

We are looking for an experienced, highly capable Store Manager / General Manager to take full day-to-day control of an established fish & chip takeaway in Templestowe. This is a long-term leadership position where you will walk into the business, learn the operation, take ownership and ultimately run the shop without the owners needing to manage the daily details. This position comes with considerably more autonomy than a typical hospitality manager role. Once you understand the operation, the owners want you to take control and run it.

Key responsibilities

Day-to-day operation of the store

Leading and managing the entire team

Staff rosters and labour control

Recruiting, training and managing staff

Managing staff performance and accountability

Food quality and consistency

Customer service and complaint resolution

Stock ordering and stock control

Food cost and portion control

About you

Proven hospitality management experience

Strong leadership and people-management skills

Strong customer service ability

Experience controlling labour and food costs

Experience with stock management and ordering

Confidence recruiting and training employees

Strong problem-solving ability

Ability to remain calm during high-volume service