Store Manager – Drive Customer Experience & Sales

Wattyl Australia Pty.

Brisbane

On-site

AUD 70,000 - 90,000

Full time

3 days ago
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Job summary

Wattyl Australia Pty. is seeking a Store Manager or Assistant Store Manager for the Browns Plains Store in a permanent full-time role.

You will lead daily store operations, ensure safety, deliver outstanding customer service, and drive sales growth while building strong relationships with customers, including tradespeople. The position requires hands-on leadership, effective communication, and a proactive approach to merchandising, stock control, and team development in a busy retail

Qualifications

  • Strong customer service background in a store environment such as hospitality or retail.
  • Demonstrated ability to manage retail store operations.
  • Solid knowledge of safety management and continuous improvement.
  • Ability to multi-task, prioritise and meet deadlines.
  • Strong people management and customer engagement skills.

Responsibilities

  • Ensure Browns Plains store operates safely and effectively at all times.
  • Deliver outstanding customer service and achieve sales revenue, profit targets and increased market share.
  • Assist customers face to face and over the phone, communicating promotional activity and business needs.
  • Perform regular stock takes, stock replenishment, unpacking and inbound goods.
  • Maintain visual merchandising and store presentations to required standards.
  • Lead and support a great team to provide an exceptional in-store customer experience.

Skills

Customer service
Store operations
Safety management
People management
Communication

Tools

Pallet jacks
Walkie stackers

Job description

Wattyl Australia Pty. is seeking a Store Manager or Assistant Store Manager for the Browns Plains Store in a permanent full-time role.

You will lead daily store operations, ensure safety, deliver outstanding customer service, and drive sales growth while building strong relationships with customers, including tradespeople. The position requires hands-on leadership, effective communication, and a proactive approach to merchandising, stock control, and team development in a busy retail

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