Store Manager – Chadstone Iconic Retail Leader

David Jones; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Annual bonus

Employee discounts

Birthday leave

Professional development

CSR partnerships

Sustainability practices

Training opportunities

Work180 endorsed

Job summary

David Jones Chadstone in Melbourne is seeking a Store Manager to lead a flagship destination within Australia's premier shopping centre. You will coach a high-performing team, drive commercial performance and deliver elevated customer experiences across all touchpoints.

Collaborate with brand partners, oversee operations, and embody the service philosophy that keeps customers at the heart of everything we do. Join a brand with a proud history of inspiring moments and sustainable practices.

Qualifications

• Proven ability to coach and develop people/teams.
• Commitment to delivering inspiring customer experiences.
• Ability to collaborate with diverse stakeholders and brand partners.
• Track record of overachieving commercial objectives including NPS.
• Adapt quickly to changing customer and market needs.

Responsibilities

• Lead, inspire and coach a diverse team to deliver experiences Like No Other.
• Overachieve on sales, profit and NPS targets.
• Build meaningful partnerships with brand and concession partners.
• Keep customers at heart and uphold service philosophy standards.
• Represent David Jones positively in the market as custodian of the brand.

Skills

Coaching & development

Customer experience

Stakeholder collaboration

Commercial targets (NPS)

Adaptability

Growth mindset

Job description

David Jones Chadstone in Melbourne is seeking a Store Manager to lead a flagship destination within Australia's premier shopping centre. You will coach a high-performing team, drive commercial performance and deliver elevated customer experiences across all touchpoints.

Collaborate with brand partners, oversee operations, and embody the service philosophy that keeps customers at the heart of everything we do. Join a brand with a proud history of inspiring moments and sustainable practices.