Senior Store Manager - Multi-Store Luxury Retail

Valiram; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Staff discounts across premium brands

Leadership development and brand

Competitive salary and incentives

Career opportunities

Job summary

Victoria’s Secret Chadstone is seeking an accomplished Senior Store Manager to lead performance, people and the future of our premium flagship. You will own store sales, profitability, customer experience and operations on the floor.

You will coach a sizeable store team, drive key KPIs, manage labour, roster planning and succession, and ensure stock integrity and brand standards while partnering with Brand and Support Office teams to translate data into action.

Qualifications

• Current or recent Senior Store Manager, Multi-Site Manager, Cluster Manager or Area Manager experience.
• Experience leading big-box, large-format or high-volume retail operations.
• Experience overseeing multiple stores or significant cross-store responsibilities.
• Strong record of improving sales, profitability, customer experience and KPIs.
• Experience managing substantial labour budgets, complex rosters and large retail teams.

Responsibilities

• Take complete ownership of store sales, profitability and operational performance.
• Drive KPIs including conversion, AOV, units per transaction and category performance.
• Managing labour investment, productivity, rostering and workforce planning.
• Leading, coaching and developing a sizeable store team.
• Building leadership capability and succession planning.
• Creating a positive, inclusive and high-performance store culture.
• Delivering an elevated, memorable and brand-compliant customer experience.

Skills

Senior Store Manager

Multi-Site Manager

Cluster Manager

Area Manager

Job description

Victoria’s Secret Chadstone is seeking an accomplished Senior Store Manager to lead performance, people and the future of our premium flagship. You will own store sales, profitability, customer experience and operations on the floor.

You will coach a sizeable store team, drive key KPIs, manage labour, roster planning and succession, and ensure stock integrity and brand standards while partnering with Brand and Support Office teams to translate data into action.