Store Manager - Bondi

T2 Tea; Waverley Council; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

50% staff discount

Volunteer leave day

Flexible working arrangements

Employee Assistance Program (EAP)

Bonus potential

Job summary

T2 Tea is seeking a passionate Store Manager to lead our NSW store, bringing world-class retail experiences to life. You'll oversee daily operations, rostering, stock deliveries and visual merchandising while upholding T2 values.

As a leader, you'll inspire a team of brand ambassadors, drive sales and customer satisfaction, and manage costs. We offer hybrid working options, a competitive salary, staff discount, and development opportunities.

Qualifications

• Background in retail management with proven leadership.
• Strong communication and people skills.
• Customer-focused with commercial mindset.
• Ability to manage rosters, stock, and visual merchandising.

Responsibilities

• Oversee day-to-day store operations and rostering.
• Lead and coach a team of brand ambassadors.
• Drive sales while managing costs and stock deliveries.
• Uphold T2 policies and standards.
• Foster a culture aligned with T2 values.

Skills

Team leadership

Customer service excellence

Time management

Communication

Education

Retail management experience

Job description

Ready to lead with purpose and inspire exceptional retail experiences? We're looking for a passionate Store Manager to join our team and help bring the world of T2 to life.

At T2, we believe tea has the power to transform everyday moments into extraordinary ones. Crafted with premium, sustainably sourced ingredients, our teas invite curiosity, connection and ritual, brought to life across Australia and New Zealand.

Our people are at the heart of every experience we create. We celebrate individuality, nurture talent and empower our teams to grow, lead and make a lasting impact.

Proudly B Corp Certified and part of LIPTON Teas and Infusions, the world's largest tea business, we're blending purpose with possibility and creating opportunities that reach well beyond the cup.

About The Role

• Be responsible for the day-to-day management of the retail store, including effective rostering, visual merchandising, managing deliveries and stock.
• Lead and embed a culture with the T2 Values that builds a team of engaged product and brand ambassadors within your store.
• Drive exceptional customer service that translates into increased customer satisfaction and loyalty.
• Achieve budgeted sales, wage targets and manage other controllable costs.
• Ensure your store is operating to correct T2 policy, processes and guidelines communicated from your Line Manager and Support Office.
• Identify your team’s development needs and motivate to drive performance for future succession.
• Every Sunday and Monday off!

About You

• You will inspire your team to deliver customer excellence in all facets of store operations.
• With a background in retail management, you will be passionate, commercially minded and focused on delivering positive results for the business.
• You will have strong communication skills and excellent time management skills

Life at T2

• Competitive salary with bonus earning potential with T2’s performance incentive program + sales incentives.
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Volunteer leave day per year with a purpose aligned organisation.
• Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.
• Employee Assistance Program (EAP).

About The Application Process

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

T2 commit to respond to every applicant.