Assistant Store Manager - Petbarn Coffs Harbour

Animates; Boambee; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Discounts on Petbarn products

Novated leasing available

Workplace benefits program

Employee Assistance Program (24/7)

Job summary

Petbarn is seeking an Assistant Store Manager for Coffs Harbour to lead a team in a high-volume pet product retail environment. You will assist the Store Manager in driving sales, maintaining store standards, and nurturing customer relationships.

The role requires hands-on leadership, a passion for animals, and at least two years of experience in a busy retail setting. Join a team that values care, knowledge and career growth within the Petbarn brand.

Qualifications

• Two years' experience in a high-volume retailer.
• Strong retail management/supervision experience.
• Minimum 1 year in management.
• Proven ability to lead a team with focused engagement.
• Friendly, patient and eager to develop and train the team.
• Organised and detail-oriented with KPI focus.

Responsibilities

• Support the Store Manager to manage and maximise store success.
• Help create a customer-centric environment and achieve sales budgets.
• Deliver consistent store standards and manage costs.
• Train and coach the store team to deliver service excellence.

Skills

Team leadership

Retail management

Staff training

KPI focus

Customer service

High-volume retail

Job description

Assistant Store Manager - Petbarn Coffs Harbour

Location: Coffs Harbour - 230

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as Full Time Assistant Store Manager at Petbarn Coffs Harbour, and will suit a pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager to manage and maximize the overall success of the store. You’ll help create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives.

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness and train the team
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A leader with a hands on approach
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer
• Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management
• Proven ability to lead a team with a focus on team engagement
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program, discounts on corporate health insurance
• Access to Employee Assistance Program, available 24/7 for yourself and your family
• Development opportunities and access to strong leadership
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation
• Incentive Program

Please note that only shortlisted candidates will be contacted