Store Manager

Total Tools and Hardware Group; City of West Torrens; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

5th week annual leave

Well-being days

Volunteer day

Career growth opportunities

Parental leave 12 weeks

LGBTQ inclusion

Gender pay gap under 5%

Mental health accreditation

Flexibility

Job summary

Mitre 10 Torrensville Trade Centre in Torrensville, SA, AUSTRALIA is seeking a practical, floor-based Store Manager to lead a busy, trade-driven operation. You will coach a multi-skilled team, focus on delivering high-volume trade account service, and drive day-to-day store excellence.

The role requires hands-on leadership, strong product knowledge for builders, and a commitment to safety, efficiency and growth. You'll work closely with ownership to hit business goals.

Qualifications

• Experience leading teams in a hardware, trade, construction supply or big-box retail environment.
• Strong understanding of financial reporting.
• Ability to motivate and develop staff, hold them accountable.
• Excellent organisational and problem-solving skills.
• Commitment to succession planning and building capability for future growth.

Responsibilities

• Lead, coach and motivate a multi-skilled team in a trade-driven store environment.
• Be hands-on on the floor, supporting staff and customers.
• Oversee daily store operations: stock flow, merchandising, and trade orders.
• Coordinate deliveries, logistics and stock management.
• Ensure strong product knowledge to support trade and builder customers.
• Drive operational efficiency, safety standards and sales performance.
• Build relationships with customers, builders, and cross-functional teams.
• Collaborate with ownership and leadership to meet business goals.

Skills

Sales leadership

Operational leadership

Financial reporting

Trade customers

People management

Hardware knowledge

Job description

Date: 7 Sept 2026

Location: Torrensville, SA, AUSTRALIA

Company: Metcash

Mitre 10 Torrensville Trade Centre is a proudly locally embedded business with strong community connections and a trade-focused operation supporting local builders, contractors and volume customers. This is not a typical retail store - it's a hands-on, fast-moving trade environment where operational excellence and strong team leadership are key.

We're seeking a practical, floor-based Store Manager who enjoys being involved in the day-to-day running of the business, understands trade customers and products, and can motivate a team to deliver consistently for high-volume trade accounts.

If you thrive in a busy, operational role, enjoy coordinating people, product and logistics, and like leading from the front - we'd love to hear from you.

What you'll be doing

• Leading, coaching and motivating a multi-skilled team in a trade-driven store environment
• Being hands-on on the floor, supporting staff and customers throughout the day
• Overseeing daily store operations including stock flow, merchandising and trade order fulfilment
• Coordinating and managing deliveries, logistics and stock management
• Ensuring strong product knowledge across the team to support trade and builder customers
• Driving operational efficiency, safety standards and sales performance
• Building and maintaining strong relationships with customers, builders, and internal cross functional teams
• Working closely with ownership and leadership to deliver business and operational goals

What we're looking for

• A sales driven, experienced operational leader who leads by example
• Experience in understanding and analysing financial reporting
• Strong understanding of trade customers, products and supply flow
• Proven ability to motivate, develop and hold teams accountableBackground in hardware, trade, construction supply or big-box retail (highly desirable)
• Organised, practical and solution-focused with a strong work ethic
• Someone who is committed to sucession planning and building capability for future growth

What's On Offer

We're proud to offer a workplace that supports your well-being, growth, and belonging:

• Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
• Career Growth: Endless learning and development opportunities
• Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
• Inclusive Culture: Bronze Employer for LGBTQ Inclusion
• Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025)
• Mental Health: Gold accreditation by Mental Health Australia
• Flexibility: Flex Ready and Family Friendly Workplace accredited

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