Store Manager

PetO; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Sales incentives

Staff discounts

Fun culture

5-day work week

One weekend day per week

Birthday off

Job summary

PetO in Australia is seeking a proactive Store Manager to lead daily operations and deliver exceptional customer service at our pet-focused network. You will drive KPI achievement, manage store performance, and coach a team to grow sales while maintaining stock control and community engagement.

Join a growing, family-owned business that values a fun culture, staff discounts, and flexible weekend scheduling.

Qualifications

• Passion for outstanding customer service.
• Experience with sales targets or KPI-driven environments.
• Retail management experience with people leadership.

Responsibilities

• KPI ownership and achievement.
• Retail Store Management.
• People Management.
• Stock Control.
• Community Engagement.

Skills

Retail management

People management

KPI tracking

Stock control

Customer service

Sales targets

Community engagement

Job description

If you’re prepared to work smart, have fun, and achieve great results, PetO offers a rewarding career, great benefits, and the bonus of daily dog cuddles and pawsome conversations with pet owners!

Why Join PetO?

Since our founding in 2007 in NSW, PetO has grown into a household name. With the recent addition of 41 new stores and 25 vet clinics to our network (including brands like Best Friends, Our Vet, My Pet Warehouse, and Pet City), we’re continuing to expand our paws across Australia.

This is your chance to grow with us and play a key role in leading the way as we continue to revolutionize pet retail and customer experience.

Above market Base Salary + Bonuses+ Incentives + Staff discounts

Think and Act Like a Business Owner

If you are an enthusiastic Manager seeking a rewarding career and have retail & people management experience, we may be what you are searching for.

WHAT WE OFFER:

• Sales incentives and bonus
• Generous Staff Discounts
• Fun Culture in an Exciting Growth Company
• Your week is a 5 day week with 2 consecutive days off
• Only work one weekend day per week
• Get your birthday off !

As an independent family owned business, we are all about keeping it simple, staying curious, acting with commercial awareness and showing our passion for people and pets daily to our customers. Our Store Managementteams are strongly focused on People, Service & Growth, work smart and have fun while achieving great results. We know what good looks like.

AREAS OF ACCOUNTABILITY WILL BE:

• KPI ownership and achievement
• Retail Store Management
• People Management
• Stock Control
• Community Engagement

HAVE YOU GOT WHAT IT TAKES?

• Have a Passion for Outstanding Customer Service
• Experience with Sales targets and KPI's
• Retail Mindset and Commercially Astute
• Enjoy an Energetic & Fun Working Environment
• Have a Willingness to Learn & Develop

If you are looking for a fulfilling management career with great rewards & benefits in an ethical company - we are for you!

Your pay will be commensurate with your experience & results.