Assistant Store Manager

PetO; Gosford; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Above-market base salary + bonuses + `

Staff discounts

Birthday off

Sales bonuses

End of year events

Career progression

Job summary

PetO, Australia's Largest independent Dog and Cat Store, is expanding and currently hiring for PetO Launceston. You will greet pet parents, chat about pets, and enjoy daily dog cuddles in a pet-friendly environment.

We offer an above-market base salary with bonuses and incentives, staff discounts, and genuine career opportunities in a fun, growing company. A customer-focused role with plenty of team support awaits.

Qualifications

• Passion for outstanding customer service.
• Excellent people and communication skills.
• Experience with sales targets or KPIs is a plus.

Responsibilities

• Deliver exceptional customer service and greet customers.
• Coordinate adoption days and events.
• Support stock control and merchandising.

Skills

Customer service

Communication

Sales

Job description

PetO, Australia's Largest independent Dog and Cat Store!

Currently hiring for PetO Launceston!

• Above Market Base Salary + Bonuses + Incentives + Staff Discounts

• Genuine Career Opportunities

• Fun Culture in a Growth Company
  

Since our founding in 2007, our 17 PetO Stores have grown into a household name in NSW. With the recent addition of 41 new stores and 22 vet clinics and grooming salons to our network, we’re continuing to expand our paws across Australia.

And the best part? Our customers. Pet parents are genuinely some of the most passionate people you’ll meet. You’ll spend your day greeting pet owners, chatting about pets, seeing (and cuddling) dogs, and occasionally meet some delightfully quirky pets too — because our stores are pet friendly.

We are proudly adoption first. You won’t see live animals for sale in our stores. Instead, you’ll partner with local rescues and shelters, support community adoption events, and help pets find their forever homes.

WHAT WE OFFER:

• 5 day working week with 2 consecutive days off (including one weekend day)

• Staff discount across the group

• Your birthday is an additional day off!

• Sales bonus and incentives

• End of year celebrations and yearly community events

• A fun, energetic and supportive team culture

• Genuine career progression and access to development into leadership roles

AREAS OF ACCOUNTABILITY:

• Customer Service Excellence

• Coordination of adoption days

• People Management

• Stock Control

• Merchandising
  

HAVE YOU GOT WHAT IT TAKES?

• A genuine passion for outstanding customer service

• Ability to work a Sunday to Thursday roster

• Love working in an energetic and fun environment

• Excellent people and communication skills

• A desire to learn, grow and develop

• Exposure to sales targets and KPIs (or willingness to learn)

• ... and of course, a true love for animals!

If you are prepared to work smart, have fun while achieving great results, and want a fulfilling career in an ethical company — with the bonus of daily dog cuddles — we’d love to hear from you. This is a customer-focused role for people who truly love engaging with pet parents, talking about pets all day, and going above and beyond to help.

For a direct and confidential conversation don't hesitate to contact *******@peto.com.au.

Due to the volume of application, and to stand out from the crowd, please include a cover letter explaining why the pet industry is of interest to you. We look forward to hearing from you! If you haven’t received a response within 14 days, your application will be kept on file for future opportunities.

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