Store Manager

HANARO MART; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Training & development

Bonus opportunities

Career progression

Opportunities to progress within a gro

Job summary

HANARO MART in Brisbane's Westfield Chermside invites an experienced Store Manager to lead daily operations and deliver a welcoming shopping experience. You will be supported by regional and head-office teams while developing leadership and retail management skills.

As a hands-on leader, you will manage 5–10 staff, drive excellent customer service, oversee stock control, merchandising and compliance with food safety standards. You’ll monitor KPIs and collaborate to achieve store targets.

Qualifications

• Experience leading a grocery/retail team on the shop floor.
• Strong customer service and problem-solving skills.
• Excellent organisational and time-management abilities.
• Ability to work flexible retail hours, including weekends.
• Korean and English language skills are highly regarded but not essential.

Responsibilities

• Lead, support and motivate a team of 5–10 employees.
• Deliver friendly and professional customer service.
• Coordinate daily store operations, team duties and staff performance.
• Manage stock ordering, receiving, replenishment and stock control.
• Maintain high standards of store presentation, cleanliness and organisation.
• Monitor sales, labour costs, stock loss and other store performance indicators.
• Support promotional activities and visual merchandising.
• Respond professionally to customer enquiries and resolve complaints.
• Ensure compliance with company policies, food safety and workplace health and safety requirements.
• Work closely with regional management and head office to achieve store targets.

Skills

People management

Customer service

Retail operations

Stock control

Visual merchandising

Team leadership

Communication

Job description

Join one of Australia’s growing Asian grocery retailers and take the next step in your retail management career.

Hanaro Mart is looking for a positive, hands-on Store Manager to lead our team at Westfield Chermside. This role is ideal for an experienced Assistant Store Manager, Department Manager or Store Manager who enjoys working with people, delivering great customer service and improving store performance.

ABOUT THE ROLE

As Store Manager, you will lead the day-to-day operation of the store and create a welcoming shopping experience for our customers. You will be supported by our regional and head-office teams while having the opportunity to develop your leadership and retail management skills.

KEY RESPONSIBILITIES

Lead, support and motivate a team of approximately 5–10 employees

Deliver friendly and professional customer service

Coordinate daily store operations, team duties and staff performance

Manage stock ordering, receiving, replenishment and stock control

Maintain high standards of store presentation, cleanliness and organisation

Monitor sales, labour costs, stock loss and other store performance indicators

Support promotional activities and visual merchandising

Respond professionally to customer enquiries and resolve complaints

Ensure compliance with company policies, food safety and workplace health and safety requirements

Work closely with regional management and head office to achieve store targets

ABOUT YOU

We would love to hear from you if you have:

A hands-on leadership style and willingness to support your team on the shop floor

Strong customer service and problem-solving skills

Good organisational and time-management skills

Confidence working in a busy retail environment

Clear communication and interpersonal skills

Availability to work a flexible retail roster, including weekends when required

Experience in grocery retail, fresh food, stock control or an Asian supermarket environment will be highly regarded.

Korean and English language skills are highly regarded but are not essential for the right candidate.

WHAT WE OFFER

Competitive salary based on experience

Performance-based bonus opportunities

Training and professional development

Opportunities to progress within a growing retail group