Assistant Store Manager: Lead Sales & Customer Experience

National Tiles; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Training & leadership courses

Health & well-being programs

Career progression from within

Job summary

National Tiles in Burleigh Heads is seeking a Store Leader to drive sales and lead the team. You will work closely with the Store Manager to ensure smooth daily operations and deliver outstanding customer experiences.

You will train, coach and supervise staff, manage inventory and store presentation, and uphold health and safety standards. The role offers a Tuesday–Saturday roster and opportunities for career progression within a well-established retailer.

Qualifications

• Experience leading retail teams and achieving sales KPIs.
• Strong communication and organisational skills.
• Commitment to delivering customer-centric store experiences.

Responsibilities

• Support Store Manager to oversee daily operations.
• Lead by example to deliver exceptional customer experiences and meet targets.
• Coach and motivate staff to achieve sales budgets and KPIs.
• Oversee store presentation, stock management and compliance.
• Foster a safe, collaborative store culture and professional conduct.

Skills

Retail leadership

Sales growth

Customer service

Team coaching

Job description

National Tiles in Burleigh Heads is seeking a Store Leader to drive sales and lead the team. You will work closely with the Store Manager to ensure smooth daily operations and deliver outstanding customer experiences.

You will train, coach and supervise staff, manage inventory and store presentation, and uphold health and safety standards. The role offers a Tuesday–Saturday roster and opportunities for career progression within a well-established retailer.