Store Manager

OTR; Bordertown; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team member discounts

Barista training

Step Up Incentive Program

Career development

Job summary

OTR is seeking a Store Manager to lead day-to-day operations, drive exceptional customer service and coach a motivated team. You will manage rostering, stock control and reporting while upholding health and safety policies.

This role offers growth opportunities within OTR’s network and requires strong leadership and communication skills in a retail/hospitality environment. Join a dynamic team in South Australia and contribute to the ongoing success of OTR’s store network, including perks like

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong customer service focus and training ability.
• Clear and professional communication.
• Teamwork and collaboration across store teams.
• Ability to adapt to change and handle varying tasks.
• High attention to detail in stock and reporting.
• Interest in broad career development within our network.

Responsibilities

• Oversee day-to-day store operations and customer service.
• Lead training and development of team members.
• Roster planning and staff scheduling.
• Stock management and regular reporting.
• Enforce health and safety policies and procedures.

Skills

Leadership experience

Customer service

Communication skills

Teamwork

Adaptability

Attention to detail

Career development

Job description

OTR – Store ManagerOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

OTR – Store ManagerOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
• Broad career development opportunities across our global network

Pre-Employment Requirements

• The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

OTR is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.