Store Leader: Inspire 100+ Team & Community Impact

Coles Group; Charters Towers Regional; Sur place; AUD 75 000 - 110 000; Plein temps

Avantages offerts par ce poste

Discounts for staff

MyThanks recognition

Career development programs

Novated car leases

Share plan opportunities

Paid parental leave

Résumé du poste

Coles Group in Townsville is seeking a Store Support Manager to lead a large team and drive store performance. You will report to the Store Manager and ensure exceptional presentation, strong customer service, and efficient operations to meet commercial targets.

In this role you will coach a 100+ team, uphold safety and compliance standards, and foster a one-team culture focused on wellbeing. Experience in fast-paced retail and a passion for customer satisfaction are essential.

Qualifications

• Experience leading large retail teams in a fast-paced store.
• Strong coaching and development skills for 100+ staff.
• Proven ability to meet/exceed commercial targets.
• Customer-centric approach with focus on merchandising and safety.
• Ability to drive a one-team culture across shifts and roles.

Responsabilités

• Support Store Manager and lead day-to-day store operations.
• Coach and develop a large team (100+), driving engagement.
• Ensure visual merchandising, safety, and compliance standards.
• Maintain a customer-obsessed service culture and local community focus.
• Contribute to achieving key commercial targets and store presentation.

Connaissances

Team leadership

Retail leadership

Customer focus

Store operations

Coaching & development

Description du poste

Coles Group in Townsville is seeking a Store Support Manager to lead a large team and drive store performance. You will report to the Store Manager and ensure exceptional presentation, strong customer service, and efficient operations to meet commercial targets.

In this role you will coach a 100+ team, uphold safety and compliance standards, and foster a one-team culture focused on wellbeing. Experience in fast-paced retail and a passion for customer satisfaction are essential.