Store Manager: Lead 100+ Team, Elevate Customer Experience

Coles Group; Yeppoon; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discount

Novated car leases

Share plan

Parental leave

Job summary

Coles Group in Yeppoon is seeking a Store Manager to oversee daily store operations and drive commercial results. You will lead a large team, deliver exceptional customer service, and ensure the store aligns with Coles’ standards and strategic plan.

The role requires strong retail leadership, a focus on safety, merchandising, and employee wellbeing, and a commitment to customer-centric service in a fast-paced environment.

Qualifications

• Ability to coach, lead and develop a large team (100+).
• Proven experience in fast paced, complex retail environments.
• Drive to meet or exceed key commercial targets.
• Maintain Coles’ visual merchandising, safety, compliance and auditing standards.
• Customer-obsessed mindset to understand diverse customers.
• Promote a one-team culture prioritising health, safety and wellbeing.
• Ability to energise and deliver with pride.

Responsibilities

• Oversee day-to-day running of a multi-million dollar store and drive commercial targets.
• Deliver exceptional customer service by implementing the store retail plan.
• Maintain accountability for all aspects of the store’s operations.

Skills

Team leadership

Retail experience

Commercial targets

Visual merchandising

Customer focus

Health and safety

Strategic planning

Job description

Coles Group in Yeppoon is seeking a Store Manager to oversee daily store operations and drive commercial results. You will lead a large team, deliver exceptional customer service, and ensure the store aligns with Coles’ standards and strategic plan.

The role requires strong retail leadership, a focus on safety, merchandising, and employee wellbeing, and a commitment to customer-centric service in a fast-paced environment.