Store Leader: Furniture Retail & Team Growth

Fantastic Furniture; Australian Capital Territory; On-site; AUD 90,000 - 130,000; Full time

Job summary

Fantastic Furniture in the Gungahlin area is looking for a Retail Business Leader to guide the store across sales, customer service and warehouse operations. You’ll lead a team, provide direction, and ensure a shopping experience that keeps customers coming back.

You’ll bring strong leadership, coaching and commercial thinking, with the ability to manage rostering, stock and daily store performance while maintaining an inclusive, high-energy workplace.

Qualifications

• Experience leading a retail store or a comparable customer-focused team.
• Track record of coaching people and improving performance.
• Experience with sales targets, KPIs, rostering and stock management.
• Strong organisational skills and ability to prioritise in a busy environment.
• Availability to work across a retail roster, including weekends.

Responsibilities

• Coach and develop your team through clear expectations, regular feedback and hands-on support.
• Drive sales and store performance, using results to spot opportunities and take action.
• Create a welcoming experience that helps customers find furniture that suits their homes and budgets.
• Keep stock, presentation and daily operations running smoothly.
• Build a safe, inclusive workplace where people feel supported and take pride in their work.
• Recruit, onboard and develop talent to build a strong team.

Skills

Leadership

Coaching

Sales

KPIs

Rostering

Stock management

Customer service

Organization

People development

Job description

Fantastic Furniture in the Gungahlin area is looking for a Retail Business Leader to guide the store across sales, customer service and warehouse operations. You’ll lead a team, provide direction, and ensure a shopping experience that keeps customers coming back.

You’ll bring strong leadership, coaching and commercial thinking, with the ability to manage rostering, stock and daily store performance while maintaining an inclusive, high-energy workplace.