Retail Business Leader - Gungahlin

Fantastic Furniture; Australian Capital Territory; On-site; AUD 70,000 - 110,000; Full time

Job summary

Fantastic Furniture in Gungahlin, ACT is seeking a Retail Business Leader to take ownership of the store, drive sales, develop people and deliver a standout shopping experience. You will lead the store across sales, customer service and warehouse operations, ensuring your team has direction, support and confidence to succeed.

You will coach and develop your team, manage stock and rosters, and keep daily operations running smoothly while maintaining a safe, inclusive workplace.

Qualifications

• Experience leading a retail store or comparable customer-focused team.
• Proven coaching track record and performance improvement.
• Comfort with sales targets, KPIs, rostering and stock control.

Responsibilities

• Lead the store across sales, customer service and warehouse operations.
• Coach and develop the team with clear expectations and hands-on support.
• Drive sales and store performance using data to spot opportunities.
• Ensure stock, presentation and daily operations run smoothly.
• Build a safe, inclusive workplace and recruit/onboard talent.

Skills

Retail leadership

Coaching

Sales targeting

Stock management

Team development

Organisational skills

Job description

# Retail Business Leader - Gungahlin | ACT Regional11-Nov-2026FHL/1957068ACT Regional| | || --- | --- || Category: | Retail || Position Type: | Full Time || Attachments: | No File Attached || Application Close Date: | 09-Dec-2026 |### Job Description**Retail Business Leader – Gungahlin, ACT****Your next big move? Lead a Fantastic team.**Great stores start with great leaders. At Fantastic Furniture, we're looking for a Retail Business Leader to take ownership of our Gungahlin store, bring out the best in the team and create a shopping experience that keeps customers coming back.If you love developing people, driving sales and getting stuck into the day-to-day running of a busy retail business, we'd love to hear from you.Make your mark, You'll lead the store across sales, customer service and warehouse operations, making sure your team has the direction, support and confidence to succeed.**You'll:*** Coach and develop your team through clear expectations, regular feedback and hands-on support.* Drive sales and store performance, using results to spot opportunities and take action.* Create a welcoming experience that helps customers find furniture that suits their homes and budgets.* Keep stock, presentation and daily operations running smoothly.* Build a safe, inclusive workplace where people feel supported and take pride in their work.* Recruit, onboard and develop talent to build a strong team.**What you'll bring**You're an approachable leader who knows how to balance people, customers and commercial results. You take ownership, follow through and help your team do the same.**We're looking for:*** Experience leading a retail store or a comparable customer-focused team.* A track record of coaching people and improving performance.* Confidence working with sales targets, KPIs, rostering and stock management.* Strong organisation and the ability to prioritise in a busy environment.* A practical approach and willingness to work alongside your team.* Availability to work across a retail roster, including weekends.Furniture experience is welcome, and we're also keen to hear from leaders across other retail sectors who bring strong people skills and commercial thinking.**Why Fantastic Furniture?**We help Australians create homes they love. This is your opportunity to lead a business with a tangible product, a strong team focus and plenty of variety—from helping a customer choose their first sofa to developing someone into a future leader.**Ready to make your next move Fantastic? Apply now and tell us what you'd bring to our Gungahlin team.**