Retail Store Leader: Growth, People & Customer Experience

find your Fantastic career; Toowoomba Regional; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Flexible rosters

Career development

Job summary

Fantastic Furniture is seeking a Retail Business Leader in Toowoomba to drive store performance, safety and customer experience. You will coach and inspire your team to achieve ambitious targets while delivering a Fantastic customer journey.

We offer flexible rosters, health benefits, employee discounts and clear career development pathways. Join a welcoming, collaborative team at a trusted Australian furniture retailer with a strong regional presence.

Qualifications

• Seasoned leader with track record of coaching high-performing teams.
• Experience in large format retail and achieving targets.
• Strong focus on customer experience and engagement.

Responsibilities

• Direct store performance across sales, safety and customer experience.
• Develop and mentor team to deliver Fantastic customer service.
• Implement flexible rosters to support work-life balance.

Skills

Leadership

Team coaching

Retail operations

Customer experience

Job description

Fantastic Furniture is seeking a Retail Business Leader in Toowoomba to drive store performance, safety and customer experience. You will coach and inspire your team to achieve ambitious targets while delivering a Fantastic customer journey.

We offer flexible rosters, health benefits, employee discounts and clear career development pathways. Join a welcoming, collaborative team at a trusted Australian furniture retailer with a strong regional presence.