Retail Store Leader: Grow Sales & Develop Your Team

Fantastic Furniture; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Fantastic Furniture in Gungahlin, ACT, is seeking a Retail Business Leader to head up our busy store. You’ll coach, develop and empower your team while delivering a memorable shopping experience for customers.

You’ll lead across sales, customer service and warehouse operations, keeping stock, presentation and daily operations on track, and building a safe, inclusive workplace that motivates people to perform at their best.

Qualifications

• Experience leading a retail store or equivalent customer-focused team.
• Proven track record coaching people and improving performance.
• Comfort with sales targets, KPIs, rostering and stock management.
• Strong organisational skills and ability to prioritise in a busy store.
• Hands-on leader who works alongside the team.
• Availability to work across a retail roster, including weekends.

Responsibilities

• Coach and develop your team through clear expectations and hands-on support.
• Drive sales and store performance, using results to spot opportunities.
• Create a welcoming experience to help customers find furniture that fits homes and budgets.
• Keep stock, presentation and daily operations running smoothly.
• Build a safe, inclusive workplace where people feel supported.
• Recruit, onboard and develop talent to build a strong team.

Skills

People leadership

Coaching

Sales targeting

KPIs

Roster management

Stock management

Organisation

Weekend availability

Job description

Fantastic Furniture in Gungahlin, ACT, is seeking a Retail Business Leader to head up our busy store. You’ll coach, develop and empower your team while delivering a memorable shopping experience for customers.

You’ll lead across sales, customer service and warehouse operations, keeping stock, presentation and daily operations on track, and building a safe, inclusive workplace that motivates people to perform at their best.