Steward

22320611; Port Douglas; On-site; AUD 30,000 - 47,000; Part time

Benefits offered by this job

Free on-site parking

Uniforms provided

Uniform laundry

Discounted meals

Social club

Hotel discounts

Job summary

Sheraton Grand Mirage Resort Port Douglas is seeking a part-time Reservations & Rooms Control Agent to join our guest services team. This role supports the hotel operations by managing reservations and room control tasks in a vibrant resort setting.

We value hospitality, English fluency, and the ability to work under pressure. The position requires flexibility on a 7-day rotating roster and a strong customer service mindset.

Qualifications

• High school certificate or equivalent.
• Fluency in English.
• Previous experience in a similar role (preferred).
• Ability to work well under pressure.
• Ability to work flexibly on a 7 day rotating roster.
• Knowledge of and ability to follow HACCP principles.

Responsibilities

• Cleaning and sanitising all areas of the kitchen and food venues, ensuring the standards for hygiene (HACCAP) are met at all times
• Polish chafing dishes for banquets, BBQ functions and prepare carving stations as required.
• Set-up food venues in line with standard requirements for buffets, BBQ functions etc
• Ensuring compliance with HACCAP principles and procedures at all times

Skills

English fluency

Good presentation

Communication skills

Education

High school certificate or equivalent

Job description

Additional Information
Job Number26124071
Job CategoryFood and Beverage & Culinary
Location168-190 Port Douglas Road, Port Douglas Queen 4877, AustraliaVIEW ON MAP
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

At the heart of the community, Sheraton Grand Mirage Resort Port Douglas brings people together — both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Reservations & Rooms Control Agent because together, we are better. Start your career local at Sheraton, where you don't just work - you belong.

Company

Sheraton Grand Mirage Resort Port Douglas is proudly part of the Marriott International group. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 31 brands and 9,500 properties across 138 countries and territories, our people are given more ways to connect, experience and expand their world.

Location

This iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland. The resort comprises of 295 guest rooms, suites and villas.

Responsibilities include but are not limited to:

• Cleaning and sanitising all areas of the kitchen and food venues, ensuring the standards for hygiene (HACCAP) are met at all times
• Polish chafing dishes for banquets, BBQ functions and prepare carving stations as required.
• Set-up food venues in line with standard requirements for buffets, BBQ functions etc
• Ensuring compliance with HACCAP principles and procedures at all times

Preferred applicants will require valid working rights to work in Australia. Sponsorship will not be available for this position

To be successful in this position you will need to possess the following minimum requirements:

• High school certificate or equivalent qualification
• Good presentation, communication skills and a fluency in English.
• Previous experience in a similar role (Preferable)
• Ability to work well under pressure
• Ability to work flexibily on a 7 day rotating roster
• Knowledge of and ability to follow HACCP principles

Enjoy the benefits of unlimited career opportunities, Free on-site car parking, Uniforms provided and laundered, discounted meals, active Social Club, exceptionally generous accommodation discounts at our 5 star International Hotels and Resorts Worldwide. Working for Sheraton is so much more than just a job, it’s a lifestyle. Be your best. Grow your career with Marriott, where you don’t just work–you belong.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.