Statewide Programs Admin Officer (Contract)

Empire Group; Caboolture; On-site; AUD 61,000 - 81,000; Full time

Job summary

Empire Group in Queensland is seeking an AO3 Business Support Officer to provide high-level administrative support across state-wide technical programs. You will coordinate administrative processes, monitor work orders, manage inquiries, and support stakeholders to ensure timely project delivery.

The role involves supporting programs such as Electrical Upgrade, Electrical Safety, EV Charging and Ceiling Fan installation. Prior admin experience in construction/government is valued.

Qualifications

• Proficiency across Microsoft Office applications including Excel.
• Experience in administration within construction, mining, government, engineering or similar is highly regarded.
• Strong customer service and stakeholder engagement skills.
• Excellent organisational and time-management skills.
• Experience with work orders, job tracking, correspondence management or reporting.
• Experience using Ellipse or similar enterprise management systems is highly desirable.

Responsibilities

• Coordinate administrative support for state-wide technical and maintenance programs.
• Assist with preparation of scopes of work, quotations, reports and project documentation.
• Monitor outstanding jobs, work order status, and follow-up actions.
• Collaborate with regional business support officers to ensure project delivery.
• Manage incoming correspondence including emails, telephone enquiries and stakeholder communications.
• Maintain records and data entry, reporting activities.
• Develop and maintain procedures, registers and administrative documentation.

Skills

Microsoft Office

Excel

Customer service

Stakeholder engagement

Organisational skills

Communication

Work orders

Ellipse

Tools

Ellipse

Job description

Empire Group in Queensland is seeking an AO3 Business Support Officer to provide high-level administrative support across state-wide technical programs. You will coordinate administrative processes, monitor work orders, manage inquiries, and support stakeholders to ensure timely project delivery.

The role involves supporting programs such as Electrical Upgrade, Electrical Safety, EV Charging and Ceiling Fan installation. Prior admin experience in construction/government is valued.