Operations Manager, Sunshine

Magistrates' Court of Victoria; City of Melbourne; On-site; AUD 90,000 - 120,000; Part time

Benefits offered by this job

Part-time arrangement

Job summary

The Magistrates' Court of Victoria (MCV) is seeking an experienced operational leader to lead court operations and deliver accessible, efficient justice services from Melbourne. The Registrar will oversee service delivery, workforce capability, stakeholder engagement, court security and facilities management while contributing to the Court's strategic direction.

This fixed-term, part-time (0.4 FTE) role offers an opportunity to influence outcomes for court users and the community within a

Qualifications

• Knowledge of Victorian Courts and Tribunals policies and procedures.
• Experience leading teams in a complex service delivery environment.
• Strong stakeholder engagement and relationship management skills.
• Ability to provide sound judgement, strategic advice and effective solutions.
• Commitment to service excellence and continuous improvement.

Responsibilities

• Lead the day-to-day operations of the court and ensure the delivery of high-quality registry and court services.
• Manage, develop and inspire a large and diverse workforce in a fast-paced judicial environment.
• Provide authoritative advice to judicial officers, court users and key stakeholders on court processes and operations.
• Build strong relationships across the justice sector, government agencies and community organisations.
• Drive continuous improvement through the development and implementation of policies, procedures and service enhancements.
• Oversee court facilities, security and operational resources to support effective service delivery.

Skills

Court operations

Team leadership

Stakeholder engagement

Strategic advice

Service excellence

Job description

Magistrates' Court of Victoria – Melbourne Western Suburbs VIC

• Lead a court operation and make a meaningful impact on the delivery of justice services
• Work closely with the judiciary, senior leaders and justice sector stakeholders
• Drive operational excellence, workforce capability and service innovation within a complex and rewarding environment

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year.

MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.

About the Role

Lead court operations and help deliver accessible, efficient justice services.

The Registrar is responsible for the overall management of court operations, leading multidisciplinary teams and ensuring the effective delivery of legal, quasi-judicial and administrative services across the court. Working in a dynamic and complex judicial environment, you will oversee service delivery, workforce capability, stakeholder engagement, court security and facilities management while contributing to the strategic direction of the Court.

This is an outstanding opportunity for an experienced operational leader to work closely with the judiciary, senior executives and justice sector partners to drive high-quality outcomes for court users and the community.

Key responsibilities

• Lead the day-to-day operations of the court and ensure the delivery of high-quality registry and court services.
• Manage, develop and inspire a large and diverse workforce in a fast-paced judicial environment.
• Provide authoritative advice to judicial officers, court users and key stakeholders on court processes and operations.
• Build strong relationships across the justice sector, government agencies and community organisations.
• Drive continuous improvement through the development and implementation of policies, procedures and service enhancements.
• Oversee court facilities, security and operational resources to support effective service delivery.

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year.

MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.

About the Role

Lead court operations and help deliver accessible, efficient justice services.

The Registrar is responsible for the overall management of court operations, leading multidisciplinary teams and ensuring the effective delivery of legal, quasi-judicial and administrative services across the court. Working in a dynamic and complex judicial environment, you will oversee service delivery, workforce capability, stakeholder engagement, court security and facilities management while contributing to the strategic direction of the Court.

This is an outstanding opportunity for an experienced operational leader to work closely with the judiciary, senior executives and justice sector partners to drive high-quality outcomes for court users and the community.

Key responsibilities

• Lead the day-to-day operations of the court and ensure the delivery of high-quality registry and court services.
• Manage, develop and inspire a large and diverse workforce in a fast-paced judicial environment.
• Provide authoritative advice to judicial officers, court users and key stakeholders on court processes and operations.
• Build strong relationships across the justice sector, government agencies and community organisations.
• Drive continuous improvement through the development and implementation of policies, procedures and service enhancements.
• Oversee court facilities, security and operational resources to support effective service delivery.

This is a fixed-term opportunity until October 2027, offering a part-time arrangement (0.4 FTE).

About You

You will bring:

• Demonstrated knowledge of Victorian Courts and Tribunals, including relevant legislation, policies and procedures.
• Proven experience leading teams and managing operations in a complex service delivery environment.
• Strong stakeholder engagement and relationship management skills.
• The ability to provide sound judgement, strategic advice and effective solutions to complex challenges.
• A commitment to service excellence, integrity, collaboration and continuous improvement.

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through i ts Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.