State Workflow Manager

Glenvill Homes; City of Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

Glenvill Homes seeks a State Workflow Manager in Queensland for a 12-month fixed-term role. You will oversee, develop, implement, and continuously improve operational workflows across the Queensland business, collaborating with Sales, Drafting, Estimating, Permits, Customer Experience and Construction to ensure smooth transitions and strong performance.

You will analyse data, identify risks, and drive standardised processes, forecasting support, and resource allocation to optimise site

Qualifications

• Proven experience in workflow management or process improvement.
• Experience in residential building, construction, or project-based industries.
• Strong analytical, organisational, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Experience developing operational processes, procedures, and workflow frameworks.

Responsibilities

• Develop and continuously improve operational workflows across the Queensland business.
• Identify inefficiencies, bottlenecks, risks and drive workflow optimisation.
• Standardise processes and ensure workflow adherence across teams.
• Monitor workflow performance, KPIs and project milestones.
• Analyse operational data and provide insights to support performance.
• Support forecasting, capacity planning and resource allocation.
• Oversee workflow progression from sales to site start and handover.
• Collaborate with Sales, Drafting, Estimating, Permits, Customer Experience and Construction.
• Support implementation and optimisation of workflow and scheduling systems.
• Drive ongoing operational change initiatives across Queensland.

Skills

Workflow management

Operations management

Process improvement

Residential construction

Stakeholder management

Data analysis

Project coordination

Job description

At Glenvill, our simple promise is to create bold and beautiful homes that stand the test of time. With over six decades of experience and a reputation as Australia's most awarded builder, we bring together architecturally distinctive design, expert craftsmanship, and a seamless end-to-end client experience to deliver homes that are both stunning and structurally sound.

Now were looking for a State Workflow Manager to join our QLD office in a 12 month fixed term position and play a key role in overseeing, developing, implementing, and continuously improving operational workflows across the Queensland business.

About The Role

Reporting to the National Workflow Manager and working closely with departmental leaders, this role focuses on driving operational excellence through process improvement, system utilisation, performance visibility, and consistent ways of working.

• Develop, implement and continuously improve operational workflows across the Queensland business.
• Identify process inefficiencies, bottlenecks and risks, and drive workflow optimisation initiatives.
• Standardise processes and ensure workflow adherence across operational teams.
• Monitor workflow performance, operational KPIs and key project milestones.
• Analyse operational data and provide insights and recommendations to support business performance.
• Support forecasting, capacity planning and resource allocation activities.
• Oversee workflow progression from sales acceptance through to site start and construction handover.
• Identify and mitigate risks impacting site commencement and operational delivery.
• Collaborate with leaders across Sales, Drafting, Estimating, Permits, Customer Experience and Construction to ensure seamless workflow transitions.
• Support the implementation and optimisation of workflow, scheduling and project management systems.
• Drive operational change initiatives and continuous improvement across the Queensland business.
• Act as a key operational resource for workflow management, issue resolution and stakeholder support.

About You

• Proven experience in workflow management, operations management, or process improvement roles.
• Experience within residential building, construction, property, or other project-based industries.
• Strong understanding of residential construction operational workflows.
• Strong analytical, organisational, and problem-solving skills with a keen eye for detail.
• Excellent communication, stakeholder management, and influencing skills.
• Experience developing and implementing operational processes, procedures, and workflow frameworks.
• High proficiency with operational systems, reporting tools, and performance tracking.
• Ability to manage multiple priorities in a fast-paced environment while remaining calm under pressure.
• Solutions-focused, commercially minded, and committed to continuous improvement.
• Highly organised, proactive, collaborative, and accountable in your approach.

Why Join Us?

Genuinely warm, the culture is focused around treating our people, suppliers and customers with care. Generous remuneration package along with ample opportunities for professional development to support long term career growth.

If you are passionate about operational excellence, workflow optimisation, and driving meaningful business improvement, we would love to hear from you.