Queensland Workflow Lead — Operations & Process Excellence

Glenvill Pty Ltd; Logan City; On-site; AUD 90,000 - 120,000; Full time

Job summary

Glenvill Pty Ltd is seeking a State Workflow Manager to join our Queensland office for a 12-month fixed-term period. You will oversee and improve operational workflows across the Queensland business, driving efficiency and standardising processes from sales acceptance to construction handover.

Reporting to the National Workflow Manager, you will collaborate with Sales, Drafting, Estimating, Permits and Construction to optimise systems, track KPIs, and enable capacity planning and resource

Qualifications

• Proven experience in workflow management, operations management, or process improvement roles.
• Experience within residential building, construction, property, or other project-based industries.
• Strong analytical, organisational, and problem-solving skills with a keen eye for detail.
• Excellent communication, stakeholder management, and influencing skills.

Responsibilities

• Develop, implement and continuously improve operational workflows across the Queensland business.
• Identify process inefficiencies, bottlenecks and risks, and drive workflow optimisation initiatives.
• Standardise processes and ensure workflow adherence across operational teams.
• Monitor workflow performance, operational KPIs and key project milestones.
• Collaborate with leaders across Sales, Drafting, Estimating, Permits, Customer Experience and Construction to ensure seamless workflow transitions.
• Support the implementation and optimisation of workflow, scheduling and project management systems.
• Drive operational change initiatives and continuous improvement across the Queensland business.

Job description

Glenvill Pty Ltd is seeking a State Workflow Manager to join our Queensland office for a 12-month fixed-term period. You will oversee and improve operational workflows across the Queensland business, driving efficiency and standardising processes from sales acceptance to construction handover.

Reporting to the National Workflow Manager, you will collaborate with Sales, Drafting, Estimating, Permits and Construction to optimise systems, track KPIs, and enable capacity planning and resource