STARS Security & Concierge Specialist

Securitas; Sydney; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Uniforms provided

Ongoing training

Job summary

Securitas is seeking a Security Officer - Concierge for our Sydney corporate office. You will be the first point of contact for visitors, employees and contractors, providing a welcoming presence while maintaining security and safety.

The role blends front-of-house hospitality with security responsibilities, including access control, badge management and incident awareness. Previous experience in a corporate setting is preferred.

Qualifications

• Experience in reception, front-of-house, hospitality, customer service or security.
• Excellent communication and interpersonal skills, with confidence engaging with employees, visitors and contractors.
• Understanding of workplace security, access control, confidentiality and safety procedures.

Responsibilities

• Welcome visitors, employees and contractors, manage registrations, verify host approvals, issue access badges and coordinate visitor movements.
• Monitor building access, enforce security procedures including anti-tailgating and visitor escort requirements, maintain badge registers, conduct routine checks and elevate suspicious activity or incidents.
• Act as the central contact for employee enquiries and workplace requests, coordinating with Facilities, IT, Workplace Experience, Events and Security teams.
• Manage mail, couriers and deliveries, maintain reception supplies and presentation standards, and keep accurate visitor logs, incident reports and shift handover records.
• Support VIP visits, meetings and corporate events through access coordination, wayfinding and professional customer service.
• Work collaboratively with security and workplace teams, identify service improvements and participate in mandatory security, safety and privacy training.

Skills

Reception experience

Communication skills

Security awareness

Access control

Visitor management

Teamwork

Envoy familiarity

Security systems

Tools

Envoy

Access control systems

Job description

Securitas is seeking a Security Officer - Concierge for our Sydney corporate office. You will be the first point of contact for visitors, employees and contractors, providing a welcoming presence while maintaining security and safety.

The role blends front-of-house hospitality with security responsibilities, including access control, badge management and incident awareness. Previous experience in a corporate setting is preferred.