Security Supervisor - The Star Sydney

The Star Entertainment Group; New South Wales; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Free buffet meal

Uniform laundered daily

$8/day parking available

30% staff discounts

Lifestyle and wellbeing benefits

Generous paid leave

Career development opportunities

Job summary

A leading entertainment company is seeking a Security Supervisor for its venue in Australia, New South Wales. You will supervise the security team, ensuring operations run smoothly and safety is prioritized. The ideal candidate has supervisory experience in security, strong problem-solving skills, and relevant certifications like a NSW Security License. This position offers benefits such as staff discounts and career development opportunities, contributing to a diverse and inclusive workplace.

Qualifications

• Proven experience in a supervisory or managerial role within the security industry.
• Comprehensive knowledge of security best practices and risk assessment.
• Strong decision-making capabilities and calm under pressure.
• Strong problem-solving and decision-making abilities.
• Proven track record in conflict resolution and incident management.
• Must hold NSW Security Licence Class 1A.
• Must have First Aid, RSA and RCG or be willing to obtain.

Responsibilities

• Supervise the security team's activities and ensure policy adherence.
• Engage with team members to drive improvements and innovative solutions.
• Manage security incidents and compile reports.
• Respond to security incidents with professionalism and swift resolution.
• Monitor, investigate, and document incidents with written reports and logs.

Skills

Supervisory experience

Knowledge of security best practices

Interpersonal and communication skills

Problem-solving capabilities

Conflict resolution

Risk assessment

Stakeholder liaison

Education

NSW Security Licence Class 1A

First Aid certificate

RSA and RCG certification

RCG

Job description

Security Supervisor - The Star Sydney at The Star Entertainment Group

The Star Sydney is a leading entertainment hub located in Pyrmont and Darling Harbour. In our venue we strive to create memorable experiences for guests while maintaining a safe and secure environment.

Responsibilities

• Supervise and coordinate the day-to-day activities of the security team, ensuring seamless operations and adherence to organisational policies and procedures.
• Exhibit high visibility, hands‑on leadership, proactively engaging with team members, driving improvements and implementing innovative solutions to achieve organisational success.
• Foster a culture of excellence by providing ongoing training, mentorship and professional development opportunities for your team.
• Respond to and manage security incidents with professionalism, composure and sound judgement, ensuring swift and effective resolution.
• Monitor and investigate all incidents and compile written reports and operational logs.

Qualifications

• Proven experience in a supervisory or managerial role within the security industry.
• Comprehensive knowledge of security best practices, risk assessment methodologies and relevant regulatory frameworks.
• Excellent interpersonal and communication skills, with the ability to effectively liaise with diverse stakeholders.
• Strong problem‑solving and decision‑making capabilities, with the talent for remaining calm under pressure.
• Advanced experience in conflict resolution and incident management.
• Must hold a NSW Security Licence Class 1A.
• Must hold First Aid certificate, RSA and RCG or willingness to obtain.

About you

You are a highly experienced Security Officer/Supervisor who takes pride in ensuring your team delivers a safe and unforgettable experience for guests. With exceptional attention to detail and a collaborative approach, you work to develop relationships across departments. You understand the importance of inspiring and motivating others and can tailor your style to meet the needs of our large and diverse Security team.

What we can offer you

• FREE buffet meal with a new menu every day at our Employee Dining Room.
• Uniform laundered and ready for you daily on property.
• $8/day parking available on property and other transportation options.
• 30% staff discounts across our award‑winning venues on all three of our properties.
• Lifestyle and wellbeing discounts and benefits, including EAP and gym memberships.
• Generous paid leave for primary and secondary carers.
• The Star is an employer of choice for gender diversity, awarded by WGEA.
• Career development, training and courses via The Star Academy – limitless career opportunities.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

At The Star, we are committed to creating a diverse, equitable and inclusive workplace and we welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples and people with disabilities.

Click on the link below to make your next career move with The Star.