Specification Account Manager

CSR Limited; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working arrangements

Parental leave (up to 14 weeks)

Wellbeing initiatives

Employee benefits and discounts

Job summary

CSR Limited’s Woven Image division is seeking a driven Account Manager to lead Sydney territory efforts, building relationships with architects and designers while expanding market share across NSW. You’ll manage projects from specification to delivery, deliver CPD sessions, and collaborate across teams to ensure exceptional customer experiences.

Join a design-led, sustainable brand with a strong growth plan, competitive base with uncapped commissions, and flexible hybrid work arrangements based

Qualifications

• Experience in architectural specification sales, with textiles, acoustic solutions or related products highly regarded.
• Strong network within Sydney architecture and design community, or ability to quickly develop one.
• Passion for design and sustainability with ability to influence specifiers through value-led conversations.
• Excellent presentation and communication; professional, confident and commercially astute.
• Self-motivated and highly organized; manage multiple projects from specification through to completion.
• CRM-savvy with pipeline management, forecasting and sales planning capabilities.
• Qualifications in architecture, design, business or related field are advantageous but not essential.

Responsibilities

• Build and strengthen relationships with Architects, Interior Designers, Specifiers, Builders and End Users to drive product specification.
• Identify and secure new business opportunities to grow market share in Sydney and NSW.
• Deliver Lunch & Learn sessions, CPDs, product presentations and design consultations.
• Stay up to date with design trends, sustainability initiatives and technical product knowledge.
• Manage an active project pipeline from specification to conversion and delivery.
• Collaborate with internal teams to ensure exceptional customer experience.
• Maintain accurate CRM records, forecasting and pipeline management.
• Represent Woven Image at industry events and design community initiatives.

Skills

Relationship-building

CRM management

Forecasting

Sales planning

Education

Architecture/Design/Business qualification

Tools

CRM software

Job description

Woven Image | Join an iconic Australian brand in design-led acoustic finishes.

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose – Building solutions for a better future. As a leading Australian manufacturing business, we're at the forefront of developing innovative, sustainable, and high-performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We provide equal opportunity for everyone and welcome people of all backgrounds, identities, experiences, abilities, and life stages.

About the Role

Specification Account Manager – Sydney

At Woven Image, part of CSR's Interior Systems portfolio, we're all about pushing boundaries in design, sustainability and acoustic innovation. With significant investment in local manufacturing and ambitious growth plans ahead, now is the perfect time to join us.

We're seeking a driven, polished and design-focused Account Manager to manage and grow our Sydney territory. While the team comes together each week at our Brookvale office for collaboration, this role could suit candidates based anywhere across Sydney, as the majority of your time will be spent on the road building relationships and supporting customers throughout the Sydney metropolitan area and wider NSW market.

As the face of Woven Image across the region, you'll build strong relationships with Architects, Interior Designers, Specifiers, Builders and End Users to drive product specifications across commercial, workplace, education, healthcare and hospitality projects.

This is an exciting opportunity to take ownership of an established territory and represent a market-leading range of sustainable acoustic and interior finishes.

What You'll Be Doing

• Build and strengthen relationships with Architects, Interior Designers, Specifiers, Builders and End Users across Sydney and NSW to drive product specification and repeat business.
• Proactively identify and secure new business opportunities to grow market share throughout the territory.
• Deliver engaging Lunch & Learn sessions, CPDs, product presentations and design consultations.
• Stay up to date with design trends, sustainability initiatives and technical product knowledge to support project specifications.
• Manage an active project pipeline, tracking specifications through to conversion and successful project delivery.
• Work closely with internal stakeholders across specification, project delivery, customer service, logistics and marketing to ensure an exceptional customer experience.
• Maintain accurate CRM records, forecasting and pipeline management activities.
• Represent Woven Image at industry events, networking functions and design community initiatives across Sydney.

What We're Looking For

• Previous experience in architectural specification sales, with experience in textiles, acoustic solutions, commercial interiors, flooring, furniture, lighting, carpet, upholstery, fixtures, finishes, or related products highly regarded.
• Strong relationship-building skills and an established network within the Sydney architecture and design community, or the ability to quickly develop one
• Passion for design and sustainability, with the ability to engage and influence specifiers through value-led conversations
• Excellent presentation and communication skills; professional, confident, and commercially astute
• Self-motivated and highly organised, with the ability to manage multiple projects from specification through to completion
• CRM-savvy with strong pipeline management, forecasting, and sales planning capabilities
• Qualifications in architecture, design, business, or a related field are advantageous but not essential

What's On Offer

• Sydney-based role with a flexible mix of field-based customer engagement and Brookvale office collaboration.
• Opportunity to manage a high-potential territory across Sydney and surrounding regions.
• Competitive base salary, car allowance and a lucrative uncapped commission plan, delivering a highly attractive on-target earnings (OTE) package for high performers.
• Flexible working arrangements and autonomy to manage your own schedule.
• Backed by CSR, one of Australia's most trusted and established building products organisations.
• Join an iconic design-led brand with strong sustainability credentials and exciting growth plans.
• Supportive and collaborative culture that values innovation, teamwork and professional development.
• Access to employee benefits, discounts and wellbeing initiatives.
• Comprehensive care and wellbeing benefits, including up to 14 weeks paid parental leave, 52 weeks superannuation on parental leave and access to an Employee Assistance Program.
• Ongoing learning, development and career progression opportunities across Woven Image, CSR Interior Systems and the broader CSR Group.

This is an outstanding opportunity to combine your passion for design, relationship building, and commercial success while representing an industry-leading brand in one of Australia's fastest-growing markets.

Sound like your next move?

Join a business with bold plans, beautiful products, and a strong design culture.

We have a strong commitment to workplace health and safety and the wellbeing of our people. Successful candidates will be required to undertake a pre-employment medical including drug and alcohol screening and a background check.