Specialist Accommodation Manager

Downer; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Training and development

Employee Assistance Program

Perks@Downer – healthcare discounts

Job summary

Downer Group is partnering with Homes Victoria to deliver disability and access modification works and specialist accommodation services across Victoria. You will manage operations to ensure safe, accessible and compliant outcomes for residents, coordinating with Occupational Therapists and agencies while leading service delivery partners.

The role emphasises planning, stakeholder collaboration and compliance with standards, with a focus on delivering high-quality resident accommodations within

Qualifications

• Qualification in building, construction, facilities management, allied health, disability services or a related discipline, or equivalent practical experience.
• Current driver’s licence (mandatory).
• Demonstrated knowledge of disability access obligations and standards (DDA and Australia Standards for Access and Mobility).
• Experience delivering disability and access modification works per OT directions and relevant guidelines.
• Strong planning and coordination to organise trades in occupied or sensitive environments.
• Competence using Works Management Systems to schedule, track and maintain accurate records.

Responsibilities

• Manage delivery of disability and access modification works to comply with Occupational Therapist directions, DDA requirements and access standards.
• Provide operational oversight of maintenance, vacant and upgrade works at Specialist Accommodation properties, including access, security and behavioural requirements.
• Act as key contact for Specialist Accommodation agencies and Occupational Therapists, coordinating communication and resolving issues.
• Provide direction and oversight to Service Delivery Partners delivering specialist works, addressing performance, quality or compliance issues and escalating where required.
• Ensure works meet contractual, legislative and Homes Victoria requirements and support audits, reporting and continuous improvement.

Skills

Disability access obligations

Current driver’s licence

Planning & coordination

Works Management Systems

Education

Building, construction, facilities management or related discipline

Tools

Works Management Systems

Job description

Downer is proud to partner with Homes Victoria to deliver property maintenance services that support safe, well-maintained social housing and stronger communities across Victoria. Together, we help ensure critical and infrastructure services are at their best when communities need them most.

We have an opportunity for a Specialist Accommodation Manager to join our Homes Victoria team. In this role, you will manage disability and access modification works and specialist accommodation services in line with Occupational Therapist directions and Homes Victoria standards. Your work will contribute directly to safe, accessible and compliant outcomes for specialist accommodation residents for Homes Victoria and the communities we serve.

What You'll Do

This role offers a broad scope, with key responsibilities including:

• Manage delivery of disability and access modification works to comply with Occupational Therapist directions, DDA requirements and access standards.
• Provide operational oversight of maintenance, vacant and upgrade works at Specialist Accommodation properties, including access, security and behavioural requirements.
• Act as key contact for Specialist Accommodation agencies and Occupational Therapists, coordinating communication and resolving issues.
• Provide direction and oversight to Service Delivery Partners delivering specialist works, addressing performance, quality or compliance issues and escalating where required.
• Ensure works meet contractual, legislative and Homes Victoria requirements and support audits, reporting and continuous improvement.

What You'll Bring

• Qualification in building, construction, facilities management, allied health, disability services or a related discipline, or equivalent practical experience.
• Current driver's licence (mandatory).
• Demonstrated working knowledge of disability access obligations and standards, including the Disability Discrimination Act and Australian Standards for Access and Mobility.
• Experience managing delivery of disability and access modification works in accordance with OT directions and relevant guidelines.
• Strong planning and coordination capability to organise trades and schedules in occupied or sensitive environments.
• Competence using Works Management Systems to schedule, track and maintain accurate job records and evidence.

More than anything, you will bring sound judgement, a collaborative approach and a commitment to delivering safe, accessible and compliant outcomes for specialist accommodation residents for our customer and the communities we serve.

Why Downer?

At Downer, the work you do matters. We deliver and support essential services and infrastructure that people and communities rely on every day. When you join us, you will be supported to grow, contribute to something meaningful and shape a future that works for you.

Support you can count on

Safety comes first. You will be part of a team that looks out for each other, with practical support and benefits to help you thrive at work and outside it.

• Training and development to build your capability and support your career.
• Employee Assistance Program providing professional support for you and your family when you need it most.
• Perks@Downer, including healthcare discounts and savings across a range of everyday purchases.
• A strong focus on safety, wellbeing, inclusion and working together as one team.

Be part of something big

Across government, health, education, defence, social housing and essential facilities, our people help deliver services that matter to millions. Your skills and experience will help keep essential services running and communities thriving.

Shape your future

Whether you want to deepen your expertise, move into leadership or take on a new challenge, you will have access to opportunities across teams, projects and locations to shape a career that works for you.

If you need support or adjustments during the recruitment process, let us know so we can help you put your best foot forward.