Special Groups Travel Lead - End-to-End Booking Pro

The Placement Collective; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

The Placement Collective in Sydney is seeking a Special Groups Consultant to own group bookings for 10+ travellers from start to finish.

You will source, quote, convert and service group enquiries, working closely with trade partners to ensure on-brand itineraries and seamless execution. This specialist role focuses solely on Special Groups, with a strong commercial mindset and collaborative cross-functional involvement.

Qualifications

• Experience handling group bookings for 10+ passengers, with sourcing, quoting and servicing.
• Ability to build relationships and follow up leads to convert enquiries.
• Strong organisational skills to manage multiple group files simultaneously.
• Excellent communication and commitment to high service levels.

Responsibilities

• Own the end-to-end group workflow for Special Groups from inquiry to post-travel servicing.
• Sourcing, quoting and converting group enquiries with trade partners.
• Collaborate with Sales, Product and Ops while leading group projects.

Skills

Travel industry experience

Group bookings & itineraries

Relationship building

Proactive sales & follow-up

Organisation & attention to detail

Communication skills

End-to-end ownership

Job description

The Placement Collective in Sydney is seeking a Special Groups Consultant to own group bookings for 10+ travellers from start to finish.

You will source, quote, convert and service group enquiries, working closely with trade partners to ensure on-brand itineraries and seamless execution. This specialist role focuses solely on Special Groups, with a strong commercial mindset and collaborative cross-functional involvement.