Spare Parts Interpreter

Ttmi; Leongatha; On-site; AUD 55,000 - 75,000; Full time

Job summary

TTMI in Leongatha seeks a customer focused parts interpreter. You will help customers locate parts, manage stock, and process orders. A willingness to learn and strong customer service mindset are essential, with on-the-job training available.

Suitable backgrounds include agricultural or automotive sectors or administrative roles; teamwork and mechanical understanding are valued. This is a full-time role based in Leongatha.

Qualifications

• Experience in customer service or retail is beneficial.
• Background in agriculture, automotive, or administration is welcome.
• Willingness to learn processes and systems.

Responsibilities

• Interact with customers via phone and counter sales.
• Identify spare parts and components for machinery.
• Assist with stock control and daily orders.
• Pick, pack and invoice orders.

Skills

Customer service

Stock control

Parts identification

Teamwork

Communication

Education

High school diploma or equivalent

Tools

Inventory software

POS system

Job description

TTMI is a locally owned and operated Farm Machinery dealership operating from Melbourne’s South East, South West, New South Wales border, and Tasmanian region in 7 locations, Trafalgar, Maffra, Leongatha, Warrnambool, Colac, Longford (TAS) and Latrobe (TAS).

We sell, service and support Case IH tractors and machinery Case CE construction equipment along with many other quality products, from Kuhn, Samasz, Croplands and Aitchison, Bednar to name a few. Our customers are in the industries of agriculture, horticulture, construction, municipal as well as lifestyle customers. Our team of experts thrive on professional, high quality customer service and are driven to provide our clients with the best outcomes every time.

Your new role

Our branch in Leongatha require a customer focused parts interpreter to join their new team. The role will involve using your ”can-do” attitude to help customers with the parts they need. You may have an agricultural background, an automotive background or an administration background, we are keen to teach you the processes if you have the right attitude.

Skills you may have or will learn on the job are stock control and ordering products, identifying tractor and farm machinery parts and components and most importantly providing a high level of customer service.

You

You are great with customers and finding information. As well as:

• Ability to work in a team or on your own
• A high level of mechanical understanding.

Key duties of the role

• Interacting with internal and external customers via phone and counter sales and customer service.
• Identifying spare parts and components.
• Assist with stock control and daily orders.
• Picking, packing and invoicing orders.

You will be employed in a full time, salaried role. If you are enthusiastic, keen to learn, and want to join a great team, we want to hear from you.