Spare Parts Interpreter

Jobstar; Mildura; On-site; AUD 52,000 - 70,000; Full time

Job summary

Jobstar in Mildura Regional Victoria is seeking a Spare Parts Interpreter to assist customers and workshop staff with identifying, sourcing and supplying the correct spare parts.

You will ensure parts are ordered accurately, stock is maintained efficiently and customers receive prompt, professional service. The role requires good product knowledge, attention to detail and strong communication skills.

Qualifications

• Experience interpreting spare parts for customers or technicians.
• Knowledge of automotive/mechanical components.
• Excellent customer service and communication.
• Ability to identify, source and order correct parts.
• Accurate order processing and stock maintenance.
• Competent with basic computer systems.

Responsibilities

• Identify and interpret spare parts requirements for customers and technicians.
• Provide accurate information on parts availability, pricing and specifications.
• Process parts enquiries, orders and invoices.
• Liaise with suppliers to source parts and arrange deliveries.
• Maintain stock levels and assist with stocktaking.
• Ensure parts are stored, labelled and organised correctly.
• Deliver excellent customer service and build positive relationships with customers and suppliers.

Skills

Spare parts interpretation

Automotive parts knowledge

Customer service

Order processing

Stock control

Basic computer skills

Tools

Parts cataloguing systems

CRM software

Job description

Experience in spare parts interpreting, automotive parts or a similar role
Good product knowledge and attention to detail
Strong customer service and communication skills
Ability to identify, source and order the correct parts
Good computer skills and organisational abilities
Full-time position

ABOUT THE ROLE

We are seeking a motivated and customer-focused Spare Parts Interpreter to join our team in Mildura Regional Victoria.

In this role, you will assist customers and workshop staff with identifying, sourcing and supplying the correct spare parts. You will play an important role in ensuring parts are ordered accurately, stock is maintained efficiently and customers receive prompt, professional service.

KEY RESPONSIBILITIES

• Identify and interpret spare parts requirements for customers and technicians
• Provide accurate information on parts availability, pricing and specifications
• Process parts enquiries, orders and invoices
• Liaise with suppliers to source parts and arrange deliveries
• Maintain stock levels and assist with stocktaking
• Ensure parts are stored, labelled and organised correctly
• Deliver excellent customer service and build positive relationships with customers and suppliers

REQUIREMENTS

• Previous experience in spare parts interpreting, automotive parts, machinery parts or a related industry is preferred
• Knowledge of automotive or mechanical components
• Strong communication and customer service skills
• Good attention to detail and accuracy when processing orders
• Ability to work independently and as part of a team
• Basic computer skills and the ability to learn parts cataloguing systems
• A positive attitude and willingness to learn
• Applicants must be living in Australia with an easy reach to Mildura Regional Victoria.

WHAT WE OFFER

• Opportunity to develop your skills and industry knowledge
• Supportive team environment
• Stable employment opportunity
• Competitive remuneration based on experience