Parts Interpreter

Autocareers; Rural City of Benalla; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive wage

Job summary

Bertoli’s Agricultural and Industrial is seeking a Parts Interpreter for our Benalla branch. The role focuses on customer service at the counter and handling parts queries for automotive and agricultural equipment.

Responsibilities include stock control, warehouse inward goods, and facilitating parts supply to the service workshop, with occasional housekeeping duties. Full driver’s licence required; forklift licence preferred. Permanent full-time, with rotating Saturday mornings.

Qualifications

• Previous Parts Interpreter experience in automotive or agricultural/industrial dealerships is preferred.
• Proficiency with POS systems and/or dealership management systems.
• Intermediate MS Office skills.
• Full current Driver’s Licence is essential.
• Forklift Licence is preferred.

Responsibilities

• Provide customer service and support at the sales counter and answer telephone enquiries.
• Assist with stock control, warehouse inward goods and parts supply to the service workshop.
• Contribute to housekeeping duties and general store maintenance.

Skills

Customer service

Parts interpretation

POS systems

Dealership Management Systems

MS Office

Driver’s Licence

Forklift Licence

Tools

POS Systems

Dealership Management System

MS Office

Job description

Automotive Parts Retail Store / Agricultural & Industrial Machinery Dealership

Bertoli’s Agricultural and Industrial is a leading multi-franchised dealership providing quality agricultural, turf and industrial equipment, including brands such as Kubota, Krone, Massey Ferguson and Fendt, and other complementary brands and products, along with excellent parts and service support, for over 50 years, with branches in Shepparton, Benalla and Albury.

About the role

We currently have an opportunity for a Parts Interpreter to join our team at the Benalla Branch. The Benalla branch consists of an AUTOMOTIVE PARTS RETAIL STORE including tools and automotive accessory supplies, as well as a dealership providing sales, parts and service support for our main franchises Kubota agricultural and industrial equipment, Krone agricultural machinery, AGCO brands such as Massey Ferguson and Fendt, as well as other complementary brands and product lines.

The position will be mainly responsible for providing customer service and support in regard to automotive and agricultural spare parts interpretation at the sales counter and answering telephone enquiries, as well as assisting in other areas and functions such as stock control, warehouse inward goods and assisting with the supply of parts to the service workshop and general house-keeping duties.

This is a permanent full-time position Monday to Friday, and rotational Saturday morning work required.

About you

Qualifications & experience

• Previous Parts Interpreter experience in an Automotive Parts retail store or dealership, or Agricultural or Industrial machinery dealership, is preferred.
• Proficiency with Point-of-Sale Systems and/or Dealership Management Systems.
• Intermediate software skills and experience with MS Office applications.
• Full current Driver’s Licence is essential.
• Forklift Licence is preferred.

Skills & attributes

• Self-motivated individual with a can-do attitude.
• Keen interest in the automotive industry.
• Mechanical aptitude & experience.
• Exceptional customer service skills.
• Excellent oral & written communication skills.
• Effective multitasking, time management and prioritisation skills.
• An ability to work under pressure with attention to detail.
• Be a team player who works with initiative, commitment & a positive attitude.
• Sound knowledge & appreciation of safe workplace practices and OH&S regulations.

Benefits

A competitive wage will be offered based on prior experience, knowledge & skills.

All applications will be kept strictly confidential. Only shortlisted applicants will be contacted and will have the opportunity to attend an on-site interview.