Spa Therapist

RACV Limited; Melbourne; Hybrid; AUD 34,000 - 48,000; Part time

Job summary

RACV City Club in Melbourne is seeking a part-time Spa Therapist to deliver exceptional wellness experiences for members and guests. You’ll perform professional spa and beauty treatments, from facials to massage, and provide personalised recommendations to encourage return visits.

Working as part of a supportive team, you’ll maintain treatment rooms, handle guest enquiries, and assist with appointments and reception duties. This is a permanent role with a minimum of 10 hours per week.

Qualifications

• Diploma in Beauty Therapy, Massage Therapy, Remedial Massage or equivalent qualification.
• Previous experience working as a Spa Therapist within a day spa, hotel spa or wellness environment
• Strong skills across facials, massage, body therapies and beauty treatments
• A passion for delivering exceptional customer service and creating memorable guest experiences
• Flexibility to work a rotating roster

Responsibilities

• Deliver professional spa and beauty treatments to members and guests.
• Maintain treatment rooms and equipment.
• Answer guest enquiries and assist with appointment bookings and reception duties.

Skills

Spa therapy

Massage

Facials

Body therapies

Education

Diploma in Beauty Therapy, Massage Therapy, Remedial Massage or equivalent qualification

Job description

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Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

RACV City Club has been awarded Club of the Year numerous times, ranking it amongst the world’s finest clubs. Featuring restaurants, accommodation, a fitness centre, spa, pool, and conference facilities. The RACV City Club is a social, leisure and business hub designed to cater for the needs of all members.

A day in the life

As a Spa Therapist, you'll create exceptional wellness experiences for our members and guests through a range of professional spa and beauty treatments. From advanced facials and body therapies to massage and beauty services, you'll use your expertise to deliver personalised treatments that leave a lasting impression.

Working as part of a supportive and professional team, you'll build strong relationships with guests, provide tailored treatment and product recommendations, and help drive repeat business through exceptional service. You'll also support the day‑to‑day operation of the spa, including maintaining treatment rooms, managing guest enquiries and assisting with appointment bookings and reception duties when required.

This is a permanent part‑time opportunity with a minimum of 10 hours per week.

Diploma in Beauty Therapy, Massage Therapy, Remedial Massage or equivalent qualification

Previous experience working as a Spa Therapist within a day spa, hotel spa or wellness environment

Strong skills across facials, massage, body therapies and beauty treatments

A passion for delivering exceptional customer service and creating memorable guest experiences

Confidence in recommending treatments, retail products and rebooking opportunities

Excellent communication skills and the ability to build rapport with members and guests

Professional presentation, strong attention to detail and a positive team-focused attitude

Flexibility to work a rotating roster

A professional, luxury spa environment within one of Australia's most trusted brands

Competitive salary and access to RACV employee benefits

Ongoing training, support and career development opportunities

A supportive, collaborative and welcoming team culture

Professional uniform provided and dry cleaned on site

The opportunity to work in a premium wellness environment focused on creating memorable guest experiences

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Applicants will be required to complete an initial 20-minute AI online chat interview.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Spa and whether any reasonable adjustments may be required.