Spa Therapist- RACV Torquay Resort

RACV; Torquay; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Discounts on RACV products & resorts

Uniform + Free parking onsite

Monthly employee reward and recogní...

Ongoing training and careerDevelopment

Job summary

RACV Torquay seeks an experienced Remedial Massage Therapist to deliver high-quality remedial treatments in a premium day spa setting. You will provide personalised relaxation and wellness services, contributing to a guest-focused experience that encourages repeat visits.

Join a supportive leisure team and help shape wellness offerings for members and guests, with weekend availability and a commitment to high hygiene and presentation standards.

Qualifications

• Qualified Spa Therapist with a Diploma of Remedial Massage.
• Strong remedial massage capability, with the ability to adapt treatments to individual guest needs.
• Previous experience in a day spa, hotel spa or wellness environment.
• Passionate about delivering exceptional customer experiences and building lasting client relationships.
• Professional, well-presented and committed to maintaining high standards of hygiene and care.
• Flexible to work weekends and varying shifts across a 6 day operation.

Responsibilities

• Deliver high-quality massage treatments, body therapies and spa services.
• Create a welcoming, guest-focused experience that promotes relaxation, wellbeing and repeat visitation.
• Build rapport with members and guests, anticipating their needs and providing tailored recommendations.
• Maintain treatment rooms, spa facilities and presentation standards.
• Support reception activities and contribute to a positive, collaborative team culture when required.

Skills

Remedial massage

Guest service

Customer relations

Hygiene standards

Education

Diploma of Remedial Massage

Job description

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

Join RACV and help create memorable wellness experiences for our members and guests. We're seeking an experienced Remedial Massage Therapist who can combine exceptional remedial massage skills with the warm, nurturing and personalised service expected within a premium day spa environment.

Key responsibilities

• Deliver high-quality massage treatments, body therapies and spa services.
• Create a welcoming, guest-focused experience that promotes relaxation, wellbeing and repeat visitation.
• Build rapport with members and guests, anticipating their needs and providing tailored recommendations.
• Maintain treatment rooms, spa facilities and presentation standards.
• Support reception activities and contribute to a positive, collaborative team culture when required.

About you

• Qualified Spa Therapist with a Diploma of Remedial Massage
• Strong remedial massage capability, with the ability to adapt treatments to individual guest needs.
• Previous experience in a day spa, hotel spa or wellness environment.
• Passionate about delivering exceptional customer experiences and building lasting client relationships.
• Professional, well-presented and committed to maintaining high standards of hygiene and care.
• Flexible to work weekends and varying shifts across a 6 day operation

We are Offering

• Discounts on RACV products & resorts
• Uniform + Free parking onsite
• Monthly employee reward and recognition program
• Ongoing training and career development

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Application

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Applicants will be required to complete an initial 20-minute AI online chat interview.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business