Southern Facilities Lead

JLL; City of Melbourne; On-site; AUD 180,000 - 260,000; Full time

Job summary

JLL is seeking a Southern Facilities Management Lead to oversee the management and delivery of facilities services for the Australia Post portfolio across VIC, TAS & ACT. You will lead a team of Facilities Managers, coordinate with vendors and client representatives, and ensure contractual and safety obligations are met.

You will drive cost efficiency through robust budgeting, OPEX and CAPEX planning, and data-driven reporting, while championing sustainable, compliant operations across multiple

Qualifications

• Tertiary qualifications in Facilities, Property, Engineering or related field. Demonstrable experience within a similar role will be well regarded.
• 12+ years of proven experience working in corporate sustainability, government or sustainability consulting within complex operating environments.
• A demonstrated aptitude for the interpretation and analysis of numerical data; preferably in an energy, emissions or utilities context with an understanding of how they relate to the property and building management.
• The ability to extract and analyse data into clear and logical reports with a particular attention to detail.
• Proficient in the use of the MS Office product suite including Word, Excel, Powerpoint and Outlook, particularly Excel with a knowledge of pivot tables, lookups, complex formulas, etc.

Responsibilities

• Lead overall management and execution of Facilities services in VIC, TAS & ACT across the Australia Post portfolio via Operations Facilities team members, vendors, and other account team members.
• Manage delivery of 500-1000+ FM projects including business case reviews, scope requirements, and quotation quality to ensure standards are met.
• Achieve financial targets, reduce reactive Opex costs by 5%, and assist in budgeting, forecasting, and variance reporting for Capex and Opex programs.
• Utilize JLL systems and digital reporting to review service levels and trends, recommending strategies to improve service or reduce operational costs.
• Build and proactively manage relationships with key client representatives to ensure expected service levels are consistently achieved.
• Develop contract management strategies, ensure vendor deliverables are met, manage non-conformances, and monitor contractor performance against agreed standards.
• Implement and audit internal management systems while ensuring Facilities Managers are competent with all JLL and Australia Post systems and reporting requirements.
• Ensure compliance with OH&S, environmental regulations, BCA/NCC, Australian Standards, Disability Discrimination Act, and maintain Risk Registers and Business Continuity participation.
• Work with HSSE Risk & Compliance Manager to review incidents, manage incident reporting platforms, and complete insurance audit actions with status reporting to client.
• Lead and develop Facilities Managers and contractor staff, fostering teamwork and performance excellence while providing regular written reports and technical advice to clients.

Skills

Data analysis

Stakeholder management

Attention to detail

Problem solving

Education

Degree in Facilities / Property / Engineering or related field

Tools

PowerPoint

Outlook

Pivot tables in Excel

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this job involves:

As a key team member within the Operations Facilities Services team, lead overall management and execution of Facilities services in VIC, TAS & ACT across the Australia Post diverse portfolio via Operations Facilities team members, vendors, and other account team members. Includes client liaison, works programming, budget control (OPEX & CAPEX input), management of service providers, operational resources and contracting requirements, as well as involvement in the sustainability, risk management, project and compliance delivery across the portfolio. The Southern Facilities Management Lead will lead a team of Facilities Managers, ensuring team cohesiveness, managing growth and succession whilst minimising attrition.

Main Duties:

• Contribute to asset plan development and strategic direction while managing legislative and contractual obligations under the JLL-Australia Post agreement.
• Manage delivery of 500-1000+ FM projects including business case reviews, scope requirements, and quotation quality to ensure standards are met.
• Achieve financial targets, reduce reactive Opex costs by 5%, and assist in budgeting, forecasting, and variance reporting for Capex and Opex programs.
• Utilize JLL systems and digital reporting to review service levels and trends, recommending strategies to improve service or reduce operational costs.
• Build and proactively manage relationships with key client representatives to ensure expected service levels are consistently achieved.
• Develop contract management strategies, ensure vendor deliverables are met, manage non-conformances, and monitor contractor performance against agreed standards.
• Implement and audit internal management systems while ensuring Facilities Managers are competent with all JLL and Australia Post systems and reporting requirements.
• Ensure compliance with OH&S, environmental regulations, BCA/NCC, Australian Standards, Disability Discrimination Act, and maintain Risk Registers and Business Continuity participation.
• Work with HSSE Risk & Compliance Manager to review incidents, manage incident reporting platforms, and complete insurance audit actions with status reporting to client.
• Lead and develop Facilities Managers and contractor staff, fostering teamwork and performance excellence while providing regular written reports and technical advice to clients.

Sound like you? This is what we’re looking for:

• Tertiary qualifications in Facilities, Property, Engineering or related field. Demonstrable experience within a similar role will be well regarded.
• 12+ years of proven experience working in corporate sustainability, government or sustainability consulting within complex operating environments.
• A demonstrated aptitude for the interpretation and analysis of numerical data; preferably in an energy, emissions or utilities context with an understanding of how they relate to the property and building management.
• The ability to extract and analyse data into clear and logical reports with a particular attention to detail.
• Proficient in the use of the MS Office product suite including Word, Excel, Powerpoint and Outlook, particularly Excel with a knowledge of pivot tables, lookups, complex formulas, etc.