Facilities Coordinator

JLL; Canberra; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia\'s

Premium offices

Job summary

JLL's Facilities Management team in Canberra is seeking a Facilities Coordinator to support delivery of FM services across owned and leased properties, coordinating day-to-day activities, managing contractor performance, and ensuring timely resolution of site issues with minimal disruption.

You will handle Change Direct Notices, validate assets and compliance, assist with Preventative Maintenance and Asset Management Plans, and maintain records while building strong relationships with

Qualifications

• Minimum 1-2 years' experience in a property-related role.
• Preferred tertiary qualification in Property/Real Estate or equivalent.
• Current Real Estate Certificate of Registration.
• Ability to obtain and hold an AGSVA Clearance and/or related Entity clearances.

Responsibilities

• Deliver FM services across owned and leased properties and coordinate day-to-day activities.
• Manage contractor performance escalations and ensure timely resolution of site issues.
• Process Change Direct Notices for property transitions and validate assets and compliance docs.
• Support Preventative Maintenance and Asset Management Plans; maintain compliance records.
• Build strong relationships with Property Service Centre teams, FM Vendor Managers and contractors.

Skills

Property management

FM coordination

Corrigo CMMS

Education

Property/Real Estate qualification

Tools

Corrigo CMMS

Job description

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves

This Facilities Coordinator role supports the delivery of FM services across owned and leased properties, working closely with centralised teams, vendors, and service providers. You'll coordinate day-to-day FM activities using Corrigo CMMS, manage contractor performance escalations, and ensure timely resolution of site issues with minimal business disruption.

The position involves administrative support including processing Change Direct Notices for property transitions, validating assets and compliance documentation, and preparing reports on service delivery. You'll support the implementation of Preventative Maintenance and Asset Management Plans (PAMP), manage landlord communications, and maintain compliance records aligned with contractual obligations. Strong relationship-building skills are essential as you'll collaborate with Property Service Centre teams, FM Vendor Managers, Regional FM teams, Facilities Managers, contractors, and suppliers. The role requires adherence to WHS, environmental, and risk management policies while developing proficiency in JLL's various technology platforms and systems.

Key Responsibilities include

• Deliver superior service measured through compliance to contractual key performance indicators.
• Provide superior service measured through Entities feedback.
• Ensure activities assigned are being achieved per the required timeline with any gaps documented through an agreed management plan.
• Role model behaviour, consistent with cultural and ethical requirements of the Company.
• Manage all assigned tasks effectively, evidenced through feedback from key stakeholders.
• Enhance and grow one's own professional and personal skills.
• Contributes towards the growth of the company and meeting assigned targets.
• Support the management of service delivery to meet contractual obligations of JLL within the Facilities Management Contract Remit.
• Build and maintain strong working relationships with key stakeholders such as key Facilities Managers, Property Managers, Vendors, and internal teams.
• Ensure all Conflicts of Interest (COI) are effectively managed in accordance with the client endorsed JLL COI Management processes (whether perceived, potential or actual). This includes prompt notification to client in writing of any conflicts that arise (or are likely to arise), making full disclosure of all relevant information relating to the conflict and outlining activities proposed to resolve or otherwise deal with the conflict.

Sounds like you? This is what we're looking for

• Minimum 1-2 year's experience in property related role
• Preferred Tertiary qualification in Property/Real Estate or equivalent.
• Current Real Estate Certificate of Registration.
• Ability to obtain and hold an AGSVA Clearance and or any additional associated Entity clearances.

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us

As an organization, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.