Solar & Battery After-Sales Tech Support Engineer

Linktal Recruitment; Brisbane; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Superannuation

Job summary

Linktal Recruitment represents an established technology business operating in the renewable energy sector, specializing in solar and battery systems. They offer a permanent full-time role with a competitive salary in Brisbane.

You will provide after-sales technical support on solar and battery products, troubleshoot issues, guide customers and installers through setup and configuration, and coordinate warranty claims. This is an opportunity to grow technical expertise in solar energy.

Qualifications

• Bachelor’s degree in Electrical Engineering, Renewable Energy, or related field.
• Experience working with battery manufacturers.
• Solid knowledge of solar PV systems, inverters and energy storage.
• Experience managing customer service or technical teams.
• Familiarity with CRM systems, ticketing platforms and service reporting tools.
• Full working rights in Australia.

Responsibilities

• Provide after sales technical support on solar & battery products.
• Troubleshoot product issues and assist with fault diagnosis for solar and battery energy storage systems.
• Guide customers and installers through product setup, configuration and troubleshooting processes.
• Coordinate warranty claims, product returns and technical enquiries.
• Maintain accurate records of technical issues, resolutions and customer feedback.

Skills

Solar PV systems

Inverters

Energy storage

CRM systems

Customer service management

AU working rights

Fault diagnosis

Education

Bachelor’s degree in Electrical Engineering, Renewable Energy, or related fields

Tools

CRM software

Ticketing platforms

Service reporting tools

Job description

Linktal Recruitment represents an established technology business operating in the renewable energy sector, specializing in solar and battery systems. They offer a permanent full-time role with a competitive salary in Brisbane.

You will provide after-sales technical support on solar and battery products, troubleshoot issues, guide customers and installers through setup and configuration, and coordinate warranty claims. This is an opportunity to grow technical expertise in solar energy.