Solar Administration & Customer Support Specialist

Connect Solar; Perth; On-site; AUD 34,000 - 44,000; Part time

Job summary

Connect Solar in Perth seeks an enthusiastic Administration Officer to join a friendly, growing solar company. This part-time role offers 25–32 hours per week with variety in daily tasks and room to grow within the business.

You will handle front-desk reception, inquiries, documentation for solar and battery installations, and support scheduling and team coordination in a busy office.

Qualifications

• Prior administration or reception experience.
• Excellent communication and customer service.
• Organised, reliable with great attention to detail.
• Proficient with Microsoft Office and computer systems.
• Able to multitask and manage priorities.
• Positive attitude and team player.
• Willing to learn and take on new responsibilities.
• Solar or electrical industry experience is a plus but not required.

Responsibilities

• General administration and day-to-day office support.
• Answering phone calls, responding to emails and managing customer enquiries.
• Providing friendly and professional reception services.
• Preparing, submitting and following up on solar and battery applications, including Synergy, Western Power and Plenti approvals.
• Managing customer documentation and installation paperwork.
• Maintaining accurate customer records and updating internal systems.
• Liaising with customers and installers.
• Assisting with job scheduling and coordinating installations.
• Supporting the management team with general administrative duties.

Skills

Administration

Reception experience

Customer service

Multitasking

Team player

Tools

Microsoft Office

Computer systems

Job description

Connect Solar in Perth seeks an enthusiastic Administration Officer to join a friendly, growing solar company. This part-time role offers 25–32 hours per week with variety in daily tasks and room to grow within the business.

You will handle front-desk reception, inquiries, documentation for solar and battery installations, and support scheduling and team coordination in a busy office.