Software Developer - ServiceNow

Adactin; Darwin; On-site; AUD 90,000 - 140,000; Full time

Job summary

Adactin Group is seeking a ServiceNow Developer to design, develop, configure, and support ServiceNow environments and modules. You will build automation, customer experiences, and catalog capabilities while ensuring secure data access and governance.

You will implement REST/SOAP API integrations, Flow Designer flows, and IntegrationHub spokes across multiple environments. The role emphasizes scripting, UI policies, and portal components, with a focus on upgrades, CMDB/CSDM familiarity, and

Qualifications

• Demonstrated experience designing, configuring, and supporting ServiceNow environments.
• Strong server-side and client-side JavaScript skills including GlideRecord, Script Includes, Business Rules, Client Scripts and UI Policies.
• Experience with Flow Designer and IntegrationHub, including custom spokes and actions.
• Experience developing integrations using REST/SOAP APIs, OAuth, LDAP, Import Sets and Transform Maps.
• Experience developing Service Portal or Employee Centre components (HTML, CSS, AngularJS) and catalogue items.

Responsibilities

• Design, develop, configure and support ServiceNow applications, modules, workflows and catalogue capabilities, maintaining out-of-the-box functionality where appropriate.
• Develop and maintain ServiceNow scripting, automation and user experiences, including client scripts, business rules, script includes UI policies, UI actions, Flow Designer and Service Portal/Employee Centre.
• Develop custom applications and modules and apply ServiceNow security controls, including roles and ACLs and data access controls.
• Design, develop and support integrations with internal and third-party systems using REST/SOAP APIs, IntegrationHub, MID Servers, SQL and LDAP.
• Manage update sets and source control and deploy approved changes across development, test, UAT and production environments

Skills

JavaScript

GlideRecord

Business Rules

UI Policies

Flow Designer

IntegrationHub

REST APIs

SOAP APIs

OAuth

LDAP

Transform Maps

Import Sets

Service Portal

AngularJS

MID Servers

Security Model/ACLs

Source Control

Deployment

Upgrade

Technical Documentation

Tools

HTML & CSS

AngularJS

Job description

Adactin Group is a 100% Australian-owned global IT consulting company, headquartered in Sydney. We are a trusted technology partner helping organizations drive end-to-end digital transformation through our deep expertise in Microsoft and AWS ecosystems, AI-powered Digital Engineering, and future-ready Quality Assurance.

Our managed delivery approach, backed by domain expertise, ensures successful outcomes for every project. At Adactin, we believe in the power of our people. We foster a dynamic and supportive environment where your career can grow alongside exciting projects that shape the future of technology. Join us, and be part of a team committed to innovation, excellence, and making a difference.

Roles and Responsibilities

• Design, develop, configure and support ServiceNow applications, modules, workflows and catalogue capabilities, maintaining out-of-the-box functionality where appropriate.
• Develop and maintain ServiceNow scripting, automation and user experiences, including client scripts, business rules, script includes UI policies, UI actions, Flow Designer and Service Portal/Employee Centre.
• Develop custom applications and modules and apply ServiceNow security controls, including roles, ACLs and data access controls
• Design, develop and support integrations with internal and third-party systems using REST/SOAP APIs, IntegrationHub, MID Servers, SQL and LDAP.
• Manage update sets and source control and deploy approved changes across development, test, UAT and production environments

Skills

Demonstrated experience developing, configuring and supporting ServiceNow environments.

• Strong server-side and client-side JavaScript skills, including GlideRecord, Script Includes, Business Rules, Client Scripts and UI Policies.
• Experience with Flow Designer and IntegrationHub, including custom spokes and actions.
• Experience developing integrations using REST/SOAP APIs, OAuth, LDAP, Import Sets and Transform Maps.
• Experience developing Service Portal or Employee Centre components (HTML, CSS, AngularJS) and catalogue items.
• Experience with MID Servers, including troubleshooting and issue resolution.
• Experience developing custom applications/modules and applying the ServiceNow security model, including roles and ACLs.
• Experience with update sets, source control and deployment across multiple ServiceNow environments.
• Delivery of at least one ServiceNow family upgrade end-to-end, including remediation of skipped records.
• Knowledge of CMDB and the Common Service Data Model (CSDM).
• Strong problem-solving and critical-thinking skills, with the initiative and accountability to work effectively with minimal supervision.
• Strong written and verbal communication skills, including preparation of technical documentation for different audiences