Social Work Assistant

Mater Group; Brisbane; Hybrid; AUD 61,000 - 78,000; Part time

Benefits offered by this job

Salary packaging up to $18,550 per yr

Not-for-profit benefits

Staff discounts & benefits

Job summary

Mater Mothers is seeking a Social Work Assistant to join the Social Work Team at our South Brisbane campus on a fixed-term part-time basis until 12 February 2027. The role involves clinical and administrative support under delegation, assisting patients and families to access services, and maintaining accurate records.

The position offers hourly pay of 44.06–56.52 AUD plus superannuation and access to salary packaging up to 18,550 AUD, along with a range of staff benefits.

Qualifications

• Experience in a similar role with clinical practice in allied health
• Able to work autonomously under delegated practice in a complex environment
• Effective communicator with multidisciplinary teams, patients and carers
• Strong organisational and prioritisation skills and problem-solving ability
• Sound computer and digital literacy skills

Responsibilities

• Provide clinical and administrative support to Social Work staff under delegation.
• Assist patients to access government and community services, transport and other resources.
• Maintain patient records and document updates for Social Workers.
• Coordinate appointments, phone calls, emails and calendars.
• Assist with telehealth setup and troubleshooting for patients and clinicians.
• Develop patient education materials and internal procedures.
• Liaise with patients, families and multidisciplinary teams to support care.

Skills

Clinical practice in allied health

Autonomous work

Effective communication

Organisation & prioritisation

Digital literacy

Education

Certificate III or IV in Allied Health Assistance OR enrolment in a Bachelor’s degree in Social Work or equivalent human services degree

Tools

Telehealth systems

Job description

About the role

Mater Mothers is seeking a highly efficient Social Work Assistant to join their dynamic team!

This is a fixed-term part-time position until 12th February 2027 at 22:48 hours per week, based at our South Brisbane campus.

As a member of the Mater Mothers’ Social Work Team, the Social Work Assistant undertakes a range of administrative and clinical support tasks under the delegation of the Team Leader and social workers, to contribute to patient care. This may include administrative and clinical support tasks for the social workers under a delegation model, prioritising referrals, providing practical assistance to patients and their families, facilitating access to resources and external supports, and assisting the social work team in their interventions with patients and their families.

The Social Work Assistant will also assist the Department’s Social Work teams by relieving other Social Work Assistant’s by undertaking a defined range of clinical and support tasks under the delegation of the clinical team, to contribute to patient care.

Salary range: $44.06 - $56.52 per hour plus superannuation and access to not-for-profit salary packaging up to $18,550 + access to many staff benefits!

What you’ll be doing

• Provide clinical and administrative support to Social Work staff under a delegation model of care.
• Assist patients with accessing government and community services, transport, equipment and other support resources.
• Maintain accurate patient records, clinical documentation and communicate patient updates to Social Workers.
• Coordinate appointments, phone calls, emails, calendars and other administrative activities.
• Support patients and clinicians with telehealth setup and troubleshooting.
• Develop and maintain patient education materials, clinical resources and internal procedures.
• Liaise with patients, families, multidisciplinary teams and external agencies to support patient-centred care.
• Contribute to service improvements, quality initiatives and ongoing professional development.

About you

• Demonstrated experience in a similar role with clinical practice in allied health
• Proven ability to work autonomously under a defined scope of delegated practice, in a complex and demanding work environment
• Effective communicator who works collaboratively with professional and multi-disciplinary teams, patients and carers to achieve optimal outcomes
• Proven organisation, prioritising and resourceful problem-solving skills
• Sound computer and digital literacy skills
• Experience working in either a hospital, sub-acute, disability or community health setting would be highly regarded

Desirable

• Certificate III or IV in Allied Health Assistance OR enrolment in a Bachelor’s degree in Social Work or equivalent human services degree.

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay by up to $18,550 per year, including up to $15,900 for everyday living expenses (such as rent, mortgage repayments and school fees) and up to $2,650 for meals and entertainment + possibility to salary package a car!
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

For more information regarding the role, please contact [e-mail]

Applications close 8th November 2026.

All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.