Small Business Banking Partner - Growth & Relationships

NAB; Rockhampton Regional; On-site; AUD 60,000 - 90,000; Full time

Job summary

NAB in Rockhampton is seeking a proactive Small Business Banking Specialist to support our SME customers with tailored lending solutions. You’ll collaborate with branch and broker networks to grow portfolios and deliver simple, customer-centric banking experiences.

Ideal candidates bring lending experience in business or retail banking, a deep understanding of the SME market, and strong relationship management.

Qualifications

• Motivation to build genuine personal connections with customers.
• Lending experience in business banking or retail banking.
• Excellent understanding of the SME Market.
• Strong customer and relationship management.
• Problem solving, critical thinking and negotiation skills.

Responsibilities

• Keep things simple whilst managing Small Business customers business and home lending requests.
• Move with speed in this role to grow revenue and drive customer advocacy.
• Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice.
• Own it by understanding our customers’ needs to provide tailored holistic banking solutions.
• Win together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes.

Job description

NAB in Rockhampton is seeking a proactive Small Business Banking Specialist to support our SME customers with tailored lending solutions. You’ll collaborate with branch and broker networks to grow portfolios and deliver simple, customer-centric banking experiences.

Ideal candidates bring lending experience in business or retail banking, a deep understanding of the SME market, and strong relationship management.