Small Business Banking Partner — Relationship Growth

National Australia Bank; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

National Australia Bank in Sydney, NSW is seeking a customer-obsessed professional to support small business and home lending, up to $2M and $3M respectively. You will grow revenue, drive customer advocacy, and deepen NAB's role as the Bank of Choice through tailored financial solutions.

You will collaborate with Retail Branch and Broker networks to boost portfolio performance and customer outcomes, while building lasting client relationships.

Qualifications

• Motivation to build genuine personal connections with customers
• Lending experience in business banking or retail banking
• Agribusiness experience will be highly regarded
• Excellent understanding of the SME Market
• Strong customer and relationship management
• Problem solving, critical thinking and negotiation skills

Responsibilities

• Keep things simple whilst managing small business lending requests up to $2 million, and home lending up to $3 million.
• Move with speed in this role to grow revenue and drive customer advocacy
• Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice
• Own it by understanding our customers’ needs to provide tailored holistic banking solutions.
• Win together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes.

Skills

Relationship management

Negotiation skills

Customer focus

Problem solving

SME market knowledge

Job description

National Australia Bank in Sydney, NSW is seeking a customer-obsessed professional to support small business and home lending, up to $2M and $3M respectively. You will grow revenue, drive customer advocacy, and deepen NAB's role as the Bank of Choice through tailored financial solutions.

You will collaborate with Retail Branch and Broker networks to boost portfolio performance and customer outcomes, while building lasting client relationships.