SMA Neuroscience Account Manager

Novartis AG; New South Wales; On-site; AUD 120,000 - 160,000; Full time

Job summary

Novartis AG is seeking an Account Manager to support its Spinal Muscular Atrophy initiatives within the Neuroscience portfolio. The role focuses on engaging specialist healthcare professionals, prioritising neuromuscular accounts and navigating complex patient journeys to enable timely diagnosis, referral and access.

You will collaborate with Value & Access, Medical, Marketing and other cross-functional teams, delivering compliant, insight-led engagement across channels and ensuring alignment

Qualifications

• Proven experience in pharmaceutical, biotech or healthcare sales.
• Strong account management with insight-led plans.
• Ability to map complex patient journeys and referral pathways.
• Excellent stakeholder engagement with specialists.
• Commercial acumen with track record of delivering results.
• Collaborates effectively with cross-functional teams.
• High learning agility and curiosity about new disease areas.
• Strong planning and execution discipline.
• Commitment to ethical, compliant, patient-centred work.
• Experience in neuroscience or rare diseases is a plus.

Responsibilities

• Identify and prioritise opportunities within accounts using insights on patient journey and referral pathways.
• Develop and execute strategic account plans for neuromuscular centres.
• Build understanding of referral networks and account barriers.
• Deliver compliant engagement across face-to-face and digital channels.
• Support adoption of Novartis therapies within approved scope.
• Collect and share field insights on diagnosis, referral patterns and market dynamics.
• Collaborate with Value & Access and Execution Excellence to remove barriers.
• Coordinate activity across Field Force, Medical, Marketing and other teams.
• Maintain up-to-date knowledge of regional networks and disease landscape.
• Ensure CRM documentation and administrative tasks are completed.
• Operate in compliance with Novartis policies and regulations.

Skills

Pharma sales experience

Account management

Stakeholder engagement

Commercial acumen

Cross-functional collaboration

Learning agility

Planning and execution

Ethical/patient-centred approach

Job description

Novartis AG is seeking an Account Manager to support its Spinal Muscular Atrophy initiatives within the Neuroscience portfolio. The role focuses on engaging specialist healthcare professionals, prioritising neuromuscular accounts and navigating complex patient journeys to enable timely diagnosis, referral and access.

You will collaborate with Value & Access, Medical, Marketing and other cross-functional teams, delivering compliant, insight-led engagement across channels and ensuring alignment