Skin Experience Specialist

Inskincosmedics

Sydney

In loco

AUD 60.000 - 90.000

Tempo pieno

3 giorni fa

Candidati tra i primi

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro

Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Product allowance

Staff discounts

Birthday leave

Team culture

Growth opportunities

Award-winning skincare business

Induction & training

Lidcombe HQ office

Study opportunities

Descrizione del lavoro

INSKIN COSMEDICS is seeking a dedicated Skin Education Specialist to support education delivery and growth across domestic and international markets. Based in our Lidcombe HQ, you will own the day-to-day delivery and expansion of the Online Skin Consultation program, while coordinating learning platforms and education resources.

The role requires a Diploma of Beauty Therapy and at least three years’ skin clinic experience, with a passion for professional education, skin care, and strong

Competenze

Diploma of Beauty Therapy or equivalent required.
Excellent organisational and multitasking abilities.
Strong communication and collaboration across teams.
Comfortable using digital systems and maintaining up-to-date information.

Mansioni

Manage day-to-day Online Skin Consultations and grow the program.
Coordinate learning platform activity and reporting (LMS).
Maintain Education assets and coordinate assets with Marketing and Digital teams.
Collaborate across Education, Sales, Marketing and Digital to boost engagement with Education initiatives.
Coordinate external consultants and educators for sessions and events.

Conoscenze

Strong organisation

Digital systems literacy

Effective communication

Project coordination

Formazione

Diploma of Beauty Therapy

Strumenti

LMS

Descrizione del lavoro

Full-time | Based full time in office at INSKIN COSMEDICS HQ, Lidcombe NSW

The Skin Experience Specialist is an exciting opportunity to support the delivery, coordination and growth of education across the INSKIN COSMEDICS Group, working across our domestic and international markets.

Reporting to the National Education Manager, this role will help keep our education programs, platforms, resources and training activity organised and performing at their best, while taking ownership of the day-to-day delivery and growth of our Online Skin Consultation program.

It’s a varied role suited to someone who is highly organised, confident with systems and reporting, passionate about skin and education and equally comfortable working behind the scenes and directly with customers.

Key Responsibilities

Online Skin Consultations

Drive and manage the day to day running of the Online Skin Consultations and support the continued growth of the program.
Connect Online Skin Consultation clients with partner clinics to build long-term in-clinic relationships.
Drive and manage consultation bookings, conversion aftercare and clinic introductions through an exceptional end-to-end customer experience.
Monitor and report on consultation performance, identifying opportunities to improve the customer journey, scripts and processes.
Support the growth, induction and training of our Skin Expert network and expansion of Online Skin Consultation program.

Education Operations & Reporting

Coordinate learning platform (LMS) activity and reporting.
Monitor training participation and class numbers.
Manage the national training calendar and coordinate the communication of training dates, events and key education initiatives.
Provide regular reporting and insights to the National Education Manager to identify engagement trends and opportunities for improvement.

Education Platforms & Assets

Maintain version control and ensure Education assets remain current and accessible across domestic and international markets.
Act as a key point of contact for BDMs and international teams requiring Education assets and resources.
Coordinate new Education assets with Marketing and Digital and amplify new resources across communication channels to drive engagement.

Education Programs & Collaborations

Coordinate external consultant and educator collaboration sessions, including planning, execution and promotion.
Support the delivery and communication of key education events and programs.
Work collaboratively across Education, Sales, Marketing and Digital to increase awareness and engagement with Education initiatives.

PR Treatments & Brand Experiences

Coordinate and perform PR treatments in partnership with the Marketing and PR teams.
Deliver Skin Consultations for KOLs, influencers and other brand-aligned opportunities.
Ensure all treatments and consultations reflect our professional standards and deliver an exceptional brand experience.

About You

You hold a Diploma of Beauty Therapy and have at least three years’ experience working with skin in a clinic environment.
You’re passionate about skin and professional education, with strong knowledge of ingredients, treatments and homecare.
You enjoy hands-on work, keeping resources updated, supporting education activity and following tasks through to completion.
You enjoy delivering skin consultations and treatments, with a focus on client care, aftercare and connecting clients with partner clinics to build long-term in-clinic relationships.
You’re highly organised, accurate and confident managing multiple priorities and shared resources.
You’re comfortable using digital systems and keeping information current and accessible.
You’re a strong communicator who works well across teams, takes initiative and identifies practical improvements under the direction of the National Education Manager.
Bonus points if you’ve previously trained or worked with an INSKIN COSMEDICS brand.

Perks of being part of the INSKIN Team