Site Operations Leader — Training, Growth & Service

OTR; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

10% fuel discount

Paid parental leave

Recognition rewards

Health and wellbeing programs

Leadership training opportunities

Community impact

Job summary

Reddy Express – Site Manager role at OTR Group oversees day-to-day store operations, customer service excellence, and team development across our Sydney location. You will drive rostering, stock control, and reporting while upholding health and safety standards.

Join a network-backed team within Viva Energy Retail, focus on delivering exceptional service, leading training, and fostering a cooperative, high-performing store environment that serves local communities across Australia.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• A passion to drive your own career and others forward.
• Well-developed and professional communication skills.
• Passion for delivering exceptional customer service and training to others.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsibilities

• Manage day-to-day store operations including customer service.
• Lead and train team, roster staff, and monitor performance.
• Manage stock, reporting, and compliance with health and safety policies.
• Drive a safe, welcoming store environment and uphold company standards.

Skills

Leadership experience

Communication skills

Customer service

Training/mentoring

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express – Site Manager role at OTR Group oversees day-to-day store operations, customer service excellence, and team development across our Sydney location. You will drive rostering, stock control, and reporting while upholding health and safety standards.

Join a network-backed team within Viva Energy Retail, focus on delivering exceptional service, leading training, and fostering a cooperative, high-performing store environment that serves local communities across Australia.