Assistant Manager, Retail Operations & Training

OTR; Sydney; On-site; AUD 60,000 - 70,000; Full time

Job summary

Reddy Express – Assistant Manager at OTR Group in Sydney is seeking an energetic leader to oversee daily store operations, customer service, rostering, stock management and reporting while upholding health and safety standards.

The role requires retail or hospitality leadership experience, strong communication, teamwork, and a proactive development mindset. Australian working rights and a police check are required; there are opportunities to grow within a national network.

Qualifications

• Experience leading a retail or hospitality team.
• Strong communication skills and customer service focus.
• Ability to train others and drive performance.
• Able to adapt to change and work well in a team.
• Australian working rights and police clearance required.

Responsibilities

• Assist with day-to-day store operations.
• Oversee customer service, rostering, stock management, and reporting.
• Ensure compliance with health and safety policies.
• Support training and development of team members.

Skills

Leadership experience in retail/hOSPIT

Career development mindset

Communication skills

Customer service training

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express – Assistant Manager at OTR Group in Sydney is seeking an energetic leader to oversee daily store operations, customer service, rostering, stock management and reporting while upholding health and safety standards.

The role requires retail or hospitality leadership experience, strong communication, teamwork, and a proactive development mindset. Australian working rights and a police check are required; there are opportunities to grow within a national network.