SINC Administrator

Marymead CatholicCare Canberra & Goulburn; Canberra; Presencial; AUD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous Salary Packaging

Free Parking

Employee Assistance Program (EAP)

Professional Development Opportunities

Certified Great Place to Work

Descripción de la vacante

Marymead CatholicCare Canberra & Goulburn – O'Connor ACT is seeking a Seniors in Networked Communities (SINC) Administrator to coordinate CHSP aged care services across the ACT and Southern Highlands. You will support referrals, onboarding, rostering, and client records in a person-centred, wellness-focused approach aligned with My Aged Care plans.

You will work with internal teams and external partners to ensure timely, appropriate services, maintain compliance with CHSP requirements and

Formación

• Certificate in Aged Care or similar.
• Strong computer literacy, including Microsoft Office and client management systems.
• Excellent communication and interpersonal skills.
• High level of attention to detail and ability to learn new systems quickly.
• Strong organisational and time management skills; multitask and meet deadlines.

Responsabilidades

• Managing referrals and maintaining the client waitlist.
• Coordinating the onboarding of new clients to the program.
• Liaising with rostering to support timely delivery of services.
• Undertaking rostering responsibilities as required.
• Liaising with clients to understand needs and ensure services align with My Aged Care plans.
• Monitoring changes in client needs and refer back to My Aged Care as needed.
• Maintaining accurate client records and documentation.
• Collaborating with internal teams and external stakeholders for high-quality delivery.
• Ensuring CHSP requirements and quality standards are met.
• Participating in On Call as per policy.

Conocimientos

Computer literacy

Microsoft Office

Client management systems

Communication

Interpersonal skills

Attention to detail

Organisational skills

Time management

EEO awareness

WHS awareness

Privacy requirements

Educación

Certificate in Aged Care or similar

Descripción del empleo

Marymead CatholicCare Canberra & Goulburn – O'Connor ACT

The CHOICES and Aged Care Portfolio provides a range of person centred services to support people living with disability, older people, and individuals experiencing mental ill health. Our services are focused on promoting independence, wellbeing and meaningful participation in the community. We work alongside each individual to understand their goals and strengths, supporting them through recovery focused approaches, skill development and opportunities for greater community inclusion.

The Role:

As the Seniors in Networked Communities (SINC) Administrator, you will work across the Canberra & Goulburn Archdiocese, including the ACT and Southern Highlands regions, to support the effective coordination and delivery of aged care services under the Commonwealth Home Support Program (CHSP).

CHSP provides entry-level support to people aged 65 years and over, or 50 years and over for Aboriginal and Torres Strait Islander people, to assist them to remain living independently and connected to their community.

You will work within a person centred, wellness and restorative approach, in accordance with the CHSP Manual and relevant Aged Care Quality Standards. You will play an important role in ensuring clients receive appropriate, timely and coordinated services that align with their individual needs and My Aged Care support plans.

Key responsibilities include, but are not limited to:

• Managing referrals and maintaining the client waitlist.
• Coordinating the onboarding of new clients to the program.
• Liaising with the rostering team to support the timely delivery of services.
• Undertaking rostering responsibilities as required.
• Liaising with clients to understand their needs and ensure services are delivered in accordance with their My Aged Care support plans.
• Monitoring changes in client needs and referring clients back to My Aged Care where their circumstances or support requirements change.
• Maintaining accurate and timely client records and documentation.
• Working collaboratively with internal teams and external stakeholders to support high-quality service delivery.
• Ensuring services are delivered in accordance with CHSP requirements, organisational policies and procedures, and the Aged Care Quality Standards.
• Participate in On Call as per the On Call Policy and Procedure.

About Us

Marymead CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Respect, Integrity, Excellence, Care & Compassion, and Inclusivity.

Why Join Us?

Are you looking for a meaningful career where you can make a real difference? Join a values driven organisation where your work contributes to stronger, healthier and more inclusive communities.

We offer rewarding opportunities across diverse program areas, with a supportive workplace culture and opportunities to grow your skills and career.

What We Offer:

• Generous Salary Packaging to increase your take home pay
• Free Parking – convenient and accessible workplace parking
• Employee Assistance Program (EAP) – confidential support for you and your family
• Professional Development Opportunities – grow your skills and career
• Certified Great Place to Work – be part of a workplace where people are valued and supported

About You

The ideal person we are looking for has:

• A Certificate in Aged Care or similar, with relevant experience in aged care or community services.
• Strong computer literacy, including proficiency in Microsoft Office and client management systems.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with clients, colleagues and stakeholders.
• A high level of attention to detail, with the ability to learn new systems and processes quickly.
• Strong organisational and time management skills, with the ability to manage competing priorities, multitask effectively and meet deadlines.
• An understanding of Equal Employment Opportunity (EEO), Work Health and Safety (WHS), confidentiality and privacy requirements.

The successful applicant must also have:

• Current National Police Check
• Drivers Licence
• ACT Working with Vulnerable People Card
• NDIS Worker Screening Clearance

Marymead CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse. Marymead CatholicCare is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.