Simulator Support Engineer

Kinexus Australia; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Kinexus Australia is recruiting a Simulator Support Engineer to join a major ICT and defence system integration team in Sydney. The role involves fault diagnosis across simulator software, control hardware, and networked ICT, plus on-site support for Navy personnel at the Eastern Suburbs naval base.

You will manage Linux servers, hardware integration, and cybersecurity compliance, delivering on-call technical assistance, maintenance, and documentation to keep training scenarios operational.

Qualifications

• Degree or diploma in electrical/mechatronics/software engineering or computer science, with ICT certifications.
• NV1 security clearance required; without clearance cannot be considered.
• System administration skills across Linux server environments.
• Hardware and integration troubleshooting across simulator control and visual/audio hardware.
• Programming skills with low-level languages.

Responsibilities

• Diagnose and resolve faults across simulator software, control hardware, visual/audio systems, and ICT networks.
• Carry out preventative maintenance, software patching, and hardware servicing per schedules.
• Manage servers, networks, workstations, and data links underpinning simulator operation.
• Deliver on-site technical assistance to instructors and operators to keep scenarios running.
• Maintain technical records, fault logs, and configuration documentation; escalate when needed.

Skills

System administration

Troubleshooting

Networking knowledge

Low-level programming

On-site support

Education

Electrical/Mechatronics/Software Engineering degree or diploma

Computer Science degree/diploma

Tools

RHCSA/RHCE

CCNA/CCNP

Linux servers

ICT security standards

Job description

Job Description

Simulator Support Engineer - Major ICT and Defence System Integrator

Permanent position

Sydney based position - Eastern Suburbs naval base

Active NV1 security clearance required - applicants without this cannot be considered

Kinexus is a specialist defence and national security recruitment agency with over 25 years of working and specialising in the industry. We have partnered with a major ICT and defence system integration business who are actively deliverin a key training and simulation capability to the Royal Australian Navy, they are looking to expand the team with the addition of a permanent Simulator Support Engineer.

The Simulator Support Engineer will provide technical support and engineering services to software, hardware and ICT systems relating to defence training simulators. In this role, you will be involved in the development, integration and support of complex simulation systems, including on-site support for uniformed Navy personnel.

In This Role You Will

• Diagnose and resolve faults across simulator software applications, control hardware, visual/audio systems, and networked ICT infrastructure to minimise training downtime.
• Carry out preventative maintenance, software patching, configuration changes, and hardware servicing in line with maintenance schedules and vendor/manufacturer requirements.
• Manage servers, networks, workstations, and data links underpinning simulator operation, ensuring connectivity, cybersecurity compliance, and system availability.
• Deliver on-call and on-site technical assistance to instructors and operators, resolving issues in real time to keep training scenarios running.
• Maintain technical records, fault logs, and configuration documentation, and elevate unresolved issues to engineering or vendor support teams as required.

What's Needed From You

• Degree or diploma in electrical/mechatronics/software engineering or computer science, plus relevant certifications across ICT (RHCSA/RHCE, CCNA/CCNP, etc), equivalent experience will also be considered.
• A minimum of NV1 security clearance is required for this role, applicants without clearance will not be considered.
• System administration skills across Linux server environments, including server build, configuration and management.
• Hardware and integration systems troubleshooting across simulator control, visual and audio hardware.
• Programming skills with low-level programming languages.

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