Simulator Support Engineer

Kinexus; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

Kinexus is recruiting for a permanent Simulator Support Engineer in Sydney's Eastern Suburbs naval base, working with a major ICT and defence system integrator on Navy training simulators.

You will diagnose faults across simulator software, hardware, and networked ICT, provide on-site support to Navy personnel, perform maintenance, and ensure cybersecurity compliance.

Requirements include degree in engineering/computer science, ICT certifications, NV1 clearance, and Linux server administration.

Qualifications

• Degree or diploma in electrical/mechatronics/software engineering or computer science.
• Relevant ICT certifications (RHCSA/RHCE, CCNA/CCNP) will be considered.
• NV1 security clearance is required for this role.
• System administration across Linux server environments.
• Hardware and integration systems troubleshooting across simulator control, visual and audio hardware.

Responsibilities

• Diagnose and resolve faults across simulator software, control hardware, visual/audio systems, and networked ICT infrastructure.
• Carry out preventative maintenance, software patching, configuration changes, and hardware servicing in line with maintenance schedules and vendor requirements.
• Manage servers, networks, workstations, and data links underpinning simulator operation, ensuring connectivity and cybersecurity compliance.
• Deliver on-call and on-site technical assistance to instructors and operators, resolving issues in real time to keep training scenarios running.
• Maintain technical records, fault logs and configuration documentation, escalating unresolved issues as required.

Skills

Linux administration

Hardware troubleshooting

Low-level programming

ICT troubleshooting

Education

Electrical/Mechatronics/CS degree or diploma

ICT certifications (RHCSA/RHCE, CCNA/CCNP)

Job description

Simulator Support Engineer - Major ICT and Defence System Integrator

Permanent position
Sydney based position - Eastern Suburbs naval base
Active NV1 security clearance required - applicants without this cannot be considered

Kinexus is a specialist defence and national security recruitment agency with over 25 years of working and specialising in the industry. We have partnered with a major ICT and defence system integration business who are actively deliverin a key training and simulation capability to the Royal Australian Navy, they are looking to expand the team with the addition of a permanent Simulator Support Engineer.

The Simulator Support Engineer will provide technical support and engineering services to software, hardware and ICT systems relating to defence training simulators. In this role, you will be involved in the development, integration and support of complex simulation systems, including on-site support for uniformed Navy personnel.

In this role you will:

• Diagnose and resolve faults across simulator software applications, control hardware, visual/audio systems, and networked ICT infrastructure to minimise training downtime.
• Carry out preventative maintenance, software patching, configuration changes, and hardware servicing in line with maintenance schedules and vendor/manufacturer requirements.
• Manage servers, networks, workstations, and data links underpinning simulator operation, ensuring connectivity, cybersecurity compliance, and system availability.
• Deliver on-call and on-site technical assistance to instructors and operators, resolving issues in real time to keep training scenarios running.
• Maintain technical records, fault logs, and configuration documentation, and escalated unresolved issues to engineering or vendor support teams as required.

What's needed from you:

• Degree or diploma in electrical/mechatronics/software engineering or computer science, plus relevant certifications across ICT (RHCSA/RHCE, CCNA/CCNP, etc), equivalent experience will also be considered.
• A minimum of NV1 security clearance is required for this role, applicants without clearance will not be considered.
• System administration skills across Linux server environments, including server build, configuration and management.
• Hardware and integration systems troubleshooting across simulator control, visual and audio hardware.
• Programming skills with low-level programming languages.

For more information, visit our website, www.kinexus.com.au or contact Will Wells on 02 9492 7521.